Mark Santos Email & Phone Number

Metro Manila, Philippines

National Capital Region, Philippines

Manila, Philippines

Prepares and implements adoption and change management plans and strategies to help staff and external stakeholders transition to new systems, processes and job roles; Works with executive and business sponsors, managers and departmental champions to help them fulfill their roles as change agents.

Mall Of Asia Complex

Gather data relative to the process design. Attend coordination / meeting to discuss or get input from the users.Conduct tests to assimilate internal and external factors which might affect the implementation of the new system design/ improvements.Carry out action plans in accordance with set timetableDisseminate approved documentations of the new / updated work flow system. Assist in the conduct of orientation of the new process, if necessary.

Monitoring of project cost, schedule and scope, project reporting, and analysis. Full authority over the resources assigned to the project.Management of all projects under the assigned program

As a Web Developer, I specialized on web development and website management. I also acted as project lead for projects that involved web and database development.As a Training Consultant, I developed IT training courses and materials, and also facilitated in the training delivery.

Acted as Math and Science tutor for High School and College students, which included development of learning materials for the students

Bs, Information Technology

Bachelor Of Science In Computer Engineering

Completed 73 units