Retail Sales Manager
Sleepoutfitters
Florence, Alabama, United States
~ Represent the company’s mission and values through honesty, integrity, and high-quality performance.~ Built & maintained key customer relationships with follow up procedure (personally created by me - later adopted by company to pursue with other employees company wide).~ Assisted in business development within company & provided mentoring videos for training.~ Partnered with leadership to build further value with a new marketing plan and local community.~ Trained and mentored team partners in areas of opportunity to achieve daily sales & operational goals.~ Scheduled (monthly or weekly if necessary) team partner(s) days working, off days, and PTO.~ Identified strengths & weaknesses in team partner(s) – helped rebuild weaknesses into strengths.~ Interviewed qualified candidate(s) for sales associate position.~ Met sale quotas even during slow sale periods.B2B Networking:~ Searched & researched for potential partnerships with other businesses to network to grow foot traffic into our local store. ~ Scheduled & conducted meetings (1-on-1) with businesses regarding future partnerships/benefits for both ends. ~ Reported back to the leadership team for further discussion and decision on offers/partnerships and if accepted I was instructed to set up a 2nd meeting for the leadership/marketing team to be involved.Accomplishments - **Mostly with NO experience or degree yet**~ First sale was $6800 after 3 weeks of training with NO experience or degree. ~ Selling over 20k in less than 2 months – improved to selling up to $40k in less than 6 months.~ Highest non-buyer rates (#1 company-wide) – getting non-buyer customers to return & finalize on sale.~ Highest review rate (by store in the Huntsville District) ~ Team partner began selling over $20k in less than 2 months & selling 10k passed me in 3rd month after training & mentoring.~ Expert at product knowledge - mastered in 3 weeks of training.~ Proficient in upselling ~ Proficient in cross-selling