Mete Kılıç Email and Phone Number

Managed digital marketing and e-commerce processes for over 20 websites across VitrA’s B2B and B2C channels.Lead the integration processes and installation of applications.Coordinated and communicated directly with 3rd-party software companies.Lead UI/UX processes for digital product management to improve user experience and product efficiency for all digital products.Data driven process management to enhance business operations.Directed cyber security processes for both servers and websites.Implemented and maintained GitLab for code storage and management.

Akinon is a cloud-based headless commerce platform with an integrated next-generation application suite including omnichannel and marketplace capabilities, mobile and in-store solutions, and an OMS. Manage the integration services of brands' e-commerce sites.Analysis UI/UX design for websites and applications.One-to-one communication with the brand in all processes until the website to get live.Providing technical support throughout the process after the brand's website get live.Reporting and presentation of brand data.

KREA.Digital is omnichannel SAAS platform with e-mail, push, sms, mobile messaging, web site tracking, analytics, data segmentation and crm integration.Manage the whole process from the beginning of the communication with the brands to the beginning of the process of working with the brand and then to the support of the service to the brand.Sales and After Sales ManagementCustomer Success ManagementProject ManagementProduct Management for E-commerce Tools

Opportunity to do an internship in the brand team.Answered calls, responded to emails, and spoke with clients one to one. Proactively participated in meetings and helped create new practices.Handled customer complaints with empathy and composure.