Luk Mettens
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Luk Mettens Email & Phone Number

Change Expert - Transformation Customer Services Business Customers at ING Belgium
Location: Brussels Metropolitan Area, Belgium, Belgium 16 work roles 3 schools
1 work email found @ing.be LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@ing.be
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Current company
Role
Change Expert - Transformation Customer Services Business Customers
Location
Brussels Metropolitan Area, Belgium, Belgium
Company size

Who is Luk Mettens? Overview

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Quick answer

Luk Mettens is listed as Change Expert - Transformation Customer Services Business Customers at ING Belgium, a company with 4669 employees, based in Brussels Metropolitan Area, Belgium, Belgium. AeroLeads shows a work email signal at ing.be and a matched LinkedIn profile for Luk Mettens.

Luk Mettens previously worked as Change Expert - Transformation Customer Services Business at Ing Belgium and Business Transformation Lead - towards a smarter access to cash at Ing Belgium. Luk Mettens holds Bachelor, Law from University Of Antwerp.

Company email context

Email format at ING Belgium

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{first}.{last}@ing.be
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AeroLeads found 1 current-domain work email signal for Luk Mettens. Compare company email patterns before reaching out.

Profile bio

About Luk Mettens

Seasoned Change Expert/Transformation leader with diverse leadership experience in blue chip companies.Thrives in complex environments and has a knack for demystifying complex matters into succinct structure, communication, and actionable work items.Luk’s experience is wide and ranges from HR, setting up and running Shared Services, driving Agile transformations to managing major change initiatives in the Banking sector.In terms of change, Luk adopts Systemic Transition Management. An approach that addresses the visible (processes, procedures, metrics, …) but also the invisible, the undercurrent which consists of the emotions of human beings going through the different phases of a major transformation.On a personal level, Luk is an avid team worker and builder of bridges, keeping the bigger picture in mind when having to deal with apparently conflicting interests. Diplomatic with a good portion of healthy optimism. Luk believes that success is based on finding the right balance between the rational and the emotional, between keeping the helicopter view and doing a deep (technical) dive when needed.

Listed skills include Hr Transformation, Ehr, Personnel Management, Organizational Design, and 41 others.

Current workplace

Luk Mettens's current company

Company context helps verify the profile and gives searchers a useful next step.

ING Belgium
Ing Belgium
Change Expert - Transformation Customer Services Business Customers
Brussels, BE
Website
Employees
4669
AeroLeads page
16 roles · 37 years

Luk Mettens work experience

A career timeline built from the work history available for this profile.

Change Expert - Transformation Customer Services Business Customers

Brussels, BE

Change Expert - Transformation Customer Services Business

Current

Brussels Metropolitan Area

Sep 2024 - Present

Business Transformation Lead - Towards A Smarter Access To Cash

Brussels Metropolitan Area

Mar 2021 - Sep 2024

Agile Coach

Brussels Area, Belgium

Jan 2018 - Mar 2021

Reward Program Management

Brussels Area, Belgium

Implementing a new bank wide reward deal, including a state of the art flexible reward solution.

Sep 2016 - Jan 2018

Head Of Hr Shared Services

Brussels Area, Belgium

Jul 2014 - Sep 2016

Hr Operations Director Emea

Brussels Area, Belgium

Oct 2011 - Jul 2014

Chief Of Staff And Service Delivery Lead Emea Hr Operations

Brussels Area, Belgium

May 2010 - Sep 2011

Hr Operations Lead Europe And Emerging Markets

Nov 2007 - May 2010

Sr Hr Manager Benelux

Sep 2005 - Nov 2007

Sr Hr Manager, Emea North

Feb 2004 - Sep 2005

Sr Mgr, Hr Services

Apr 2002 - Feb 2004

Hr Manager Belgium

Feb 2000 - Mar 2002

Hr Manager Belgium

Pwc
1996 - 1999 ~3 yrs

Hr Manager

Axi
1989 - 1996 ~7 yrs
Team & coworkers

Colleagues at ING Belgium

Other employees you can reach at ing.be. View company contacts for 4669 employees →

3 education records

Luk Mettens education

Economics

St Jan Berchmanscollege
FAQ

Frequently asked questions about Luk Mettens

Quick answers generated from the profile data available on this page.

What company does Luk Mettens work for?

Luk Mettens works for ING Belgium.

What is Luk Mettens's role at ING Belgium?

Luk Mettens is listed as Change Expert - Transformation Customer Services Business Customers at ING Belgium.

What is Luk Mettens's email address?

AeroLeads has found 1 work email signal at @ing.be for Luk Mettens at ING Belgium.

Where is Luk Mettens based?

Luk Mettens is based in Brussels Metropolitan Area, Belgium, Belgium while working with ING Belgium.

What companies has Luk Mettens worked for?

Luk Mettens has worked for Ing Belgium, Microsoft, Cisco Systems, Cisco, and Pa Consulting Group.

Who are Luk Mettens's colleagues at ING Belgium?

Luk Mettens's colleagues at ING Belgium include Angélique Villar Y Miguelez, Ridwan Cheikh Youssef, Yves Lowette, Priscillia Daoust, and Koenraad Merens.

How can I contact Luk Mettens?

You can use AeroLeads to view verified contact signals for Luk Mettens at ING Belgium, including work email, phone, and LinkedIn data when available.

What schools did Luk Mettens attend?

Luk Mettens holds Bachelor, Law from University Of Antwerp.

What skills is Luk Mettens known for?

Luk Mettens is listed with skills including Hr Transformation, Ehr, Personnel Management, Organizational Design, Talent Management, Hr Consulting, Deferred Compensation, and Hris.

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