Monica E. Email & Phone Number

San Antonio, Tx, Us

Handle routine and advanced duties for other professionals. Organize files and inventory, create correspondence, prepare reports and documents, manage calendars to schedule appointments, sort mail, offer general support to staff, parents, and students. Served as an initial point of contact, answering phones, and greeting visitors. Engage in event planning of Open House/Graduation and meeting setup. Dissemination of Principal daily updates. Served as the Assistant to Principal, Curriculum Director, Business Office Manager, and the Principal of Discipline and Culture. Perform bookkeeping duties including athletic game ticket sales required for Athletic Director

New Orleans

o Liaison for St. Augustine High SchoolJuly 2018 – October 2020Duties: Assist with all administrative duties between the St. Augustine High School and Catapult Learning administrators as a point of contact regarding program details, start-up and closeout of programs, student eligibility, instructional material purchasing, record tracking of payroll, also recording faculty and student attendance for multi-district billing reconciliation. o Lead Teacher, Summer and After-School Program Coordinator, and ParaprofessionalDecember 2013 – July 2018Duties: Facilitate and reinforce lessons presented by core teachers by reviewing material with students one-on-one or in small groups. Raised student enrollment in the ACT boot camp program. Track inventory of instructional materials and computer lab components, attendance, and program/progress reports. Assist with after-school tutoring of Language Arts and Mathematics for Elementary, Middle, and High school students. Enforce school and class rules to manage the in-class climate and culture of students. Support the social and emotional development of pupils, reporting any issues as necessary

New Orleans, Louisiana, United States

o Manager on DutySeptember 2013- December 2013Duties: Scheduled and delegated duties to desk and guest services agents. Developed goals based on occupancy and average rate to offer superior guest service for every guest. Compute night audit of hotel and outlet for revenue as per company procedures. Identified and resolved all guest complaints and problems. o Instant Service SupervisorOctober 2010- September 2013Duties: Trained, supervised, and evaluated Instant Service operators, ensuring that all procedures performed to the hotel’s standards. Established a computerized version of the training manual for the PBX operators and Front Desk agents that included updated policies and procedures for the new system. o Instant Service AgentOctober 2007- October 2010