Michael Fahey Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Community Health Plan of Washington: Full-Time assignment to execute infrastructure and operations technology assessment. Developing strategic and tactical plans to Leadership for IT improvements. Leading Information Security initatives.

Greater Seattle Area

Leading the Global Technology Team from Seattle for this 1500+ person global health nonprofit organization with operations in over 70 countries.Working on execution of newly developed 5-year IT strategy linked to the overall PATH strategy for global health equity.Information security and data privacy program to ensure compliance with emerging global regulations.Implemented cost savings to reduce IT spend by 30% year over year with re-investment in key technology activities. Enterprise software planning and ERP implementation and support for finance, HR, and grant management.Implementing platforms for workflow automation, data management, visualization, and artificial intelligence services.Full migration of hybrid data center to cloud operations utilizing Microsoft 365, Azure and AWS services.Partnered closely with finance, human resources, facilities, legal, and program teams on strategy, planning, budgets, and projects.Business process mapping, vendor RFP, and technology selection for new global travel system with optimized procedures and workflows.

Seattle, Wa / Roseville, Ca / San Francisco, Ca

Chief information Officer for Loanpal (Now "GoodLeap" - a Financial Technology Services company As Chief Information Officer, I led the Information Technology and Information Security Services organizations in delivering diverse technology services, business applications, and maintained a secure technology architecture that met users’ needs, protected customer data, leveraged efficiencies in operations, and supported innovation and productivity in employee and customer interactions while maintaining strict industry and regulatory compliance.Responsible for leading the vision, planning and execution for all information technology services for a 1000-person financial technology services company, supporting the expansion to 12 national locations with an IT budget of $10 Million.Developed and led a multi-year strategic plan for major improvements to infrastructure, applications, physical and information security, and cross operations business processes.Developed a comprehensive Information Security Program to comply with financial regulations and 3rd party audits.Drove improvements in Agile Development methodology, significantly reducing cycle time, feature backlog, and bug metrics.Executed a full Cloud migration strategy to move technology services to cloud providers and hosting options.Led the complex technology effort to rebrand the company’s digital assets and systems to Loanpal from Paramount Equity brand name.Drove the process to select and procure new Human Capital Management system - selecting Workday.Introduced the Diversity, Equity, and Inclusion concept to Leadership and HR, and participated in education and training curriculum development, and policy changes during initial rollout.

Greater Seattle Area

Provided strategic and technical consulting services to organizations in the greater Seattle area.Served as a subject matter expert, advising senior business leaders and directors on leadership, technology and operations strategy. Shaped and drove complex cross-group programs, projects, and business initiatives in conjunction with business stakeholders and sponsors. Mapping business priorities and requirements to roadmaps and portfolio governance initiatives.Shaped strategies and implementations for infrastructure, application and cloud-based initiatives.Consulting engagement with GoodLeap lead to employment as Chief Information Officer / Information Security Officer.

Greater Seattle Area

The Bill & Melinda Gates foundation is a global philanthropy with the mission to help everyone lead a healthy life. Their offices are in Seattle, WA D.C., London, India, China and African countries. My roles at the foundation include multiple terms as Interim CIO, Director of Global Infrastructure and Engineering, Support Service, Information Security, audio visual, and Business Planning and Strategy.Accomplishments include:• Directed a high morale, high performance team of nine Managers and 80 IT professionals in strategy, planning, engineering, security and support of 24x7 infrastructure services for data center, networking, servers, database, cloud, telephony, audio visual systems, data warehouse and global operations with a $20 Million budget.• Oversaw the innovative design and implementation of all technology systems, data center, network, audio visual, security, and collaboration systems for foundation’s $750 million Seattle Campus project that opened in 2011.• Scaled IT systems, processes and infrastructure as foundation grew from 400 to 2400 staff. • Led technical build out of all global offices in Seattle, Washington D.C., London, China, and multiple Africa countries.• Member of the Foundation Leadership Team, executing foundation wide strategic planning.• implemented, directed and scaled initial Information Security team, implementing technology, policy, staff, and processes to secure a high-profile global entity's digital assets.• Introduced and implemented the Infrastructure Technology Information Lifecycle (ITIL) methodology to optimize services and processes delivery. • Interfaced and coordinated on technology roadmaps and support with various private entities of Bill and Melinda Gates, to optimize the innovative and complex technology, connectivity, operations and support required by the co-chairs to interoperate with foundation, Microsoft, and Gates family operations and systems.

Seattle, Wa

Managed Directors and Sr. Managers with a team of 80 people and a $20 million budget for Medicare health care insurance services. Lead facilities, human resources, project office, and strategic planning.Ensured production operations, regulatory compliance and contracted Service Level Agreements were achieved.Oversaw business process re-engineering and workflow automation improvements for finance, HR, Facilities.Executed strategic planning, road maps, annual portfolio governance, budget, and forecasting. Directed the startup of company owned facilities in Yakima, WA and outsourced data services to Pune, India. Interfaced with application teams on custom application specifications, development, quality assurance and deployment. Managed vendors and negotiated contracts for all capital projects, software, systems, and outsourced operations services. Established and chaired enterprise architecture and governance councils to improve strategic alignment with company strategy.Oversaw the implementation of company ERP system for HR, finance, and other operations using cloud SaaS implementation.

San Francisco Bay Area

Ingenio was a startup Internet E-commerce company founded in 1999 in San Francsico, CA. The company was originally named Keen.com and was part of the growing Person-to-Person (P2P) web evolution utilizing internet and telephony communication to monetize the exchange of information between people. The company was renamed Ingenio.com in 2005 and was acquired by AT&T Yellow Pages in 2007.Hired initial team and implemented all systems, from startup to launch and operation for new E-commerce B2C platform.Built out multiple offices, established internal and external help desk, IT engineering, and launched London sales office.Initially Oversaw facilities, human resources, infrastructure, physical security and operations teams.Developed architecture plans, strategy, standards, procedures and policies, budgets, roadmaps, project, and support models. Ensured regulatory compliance. Disaster recovery and continuity plans. Helped grow company from 5 to 250 employees.Directed Information Technology team to accomplish the initial startup and ongoing operations for the IT Infrastructure.Oversaw facilities, multi-platform environment, firewalls, networks, monitoring, telephony, servers, desktops, remote access, VPN, wireless, and corporate systems and applications. Developed strategies, architecture plans, roadmaps, standards and policies.Directed Operations, budgets, technology roadmaps, multiple projects, and customer support. Directed five office relocations - site evaluation, capacity planning, network design, data circuits, wiring, phone system, move planning, workstation layout, physical security and vendor management and contracts. Directed Information Security - Security policies, facilities security, operations security, access controls, applications and infrastructure security, encryption strategy, Visa ecommerce security compliance, disaster recovery and continuation plans.

Federal Way, Wa

Sr. Manager of Applied R&D facility, staff, and computing resources for company-wide technology innovation lab.Developed applied evaluation methodology for architecture design management process.Lead Manager for Corporate Region Disaster Recovery Plan creation and testing Evaluated, tested and implemented information systems security policy, tools, and best practices.Oversaw the research and development environments for companywide PeopleSoft ERP implementation.SR. TECHNICAL SITE MANAGER, IT FIELD SERVICES, CORPORATE HEADQUARTERS CAMPUSManaged desktop, server and network teams, budgets, vendors and service level agreements.Managed projects including Y2K, Server and Desktop deployment and upgrades. Served as company-wide Information Security Officer and Developed Security best practices.Coordinated and developed five-year technology plan for corporate headquarters.Designed and developed multiple company wide applications and support utilities.