Mark Farnan Email & Phone Number

Mansfield, Tx, Us

Dallas, Texas, United States

I am pleased to announce that HR Path has acquired Exaserv, Inc. I will continue my role as team lead and solution's architect and team lead focusing on LMS, Employee Central, Reporting & Analytics and project management. Looking forward to expanded opportunities as part of the HR Path team

Customer Engagement ManagerSuccessFactors Certified Professional in LMS SuccessFactors Certified Associate in Employee CentralOn Premise: PA/OM, Time, Payroll Performance Management Flexible Appraisal System

Dallas/Fort Worth Area

Project Manager, Functional Consultant and Business Analyst. Full project lifecycle management from blueprint to implementation through go-live and stabilization. Manage communication between internal and external team members, steering committee and third party vendors. Provided status reporting along with budget and risk analysis. Assist clients with planning and design of continued expansion of SAP HCM systems. Coordinate testing plans, scripts and UAT quality assurance efforts. Plan, coordinate and lead knowledge transfer sessions. Provide system support including system audits and upgrades.

Responsible for the availability, performance and integrity of the company ERP system. Responsible for development of long term IT roadmap and annual budgeting. Plan, design and implement all custom application development initiatives, 3rd party integrations and vendor upgrades. Technical lead for all e-commerce initiatives. Responsible for back end system design and deployment, integration to the ERP system, end user work flow design, documentation and training and all database administration tasks. ERP system ‘Super User’ providing top tier support for Quoting, Sales Order, Employee, Job, Inventory, Payroll, Purchasing, Receiving, Shipping , AP, AR and General Ledger modules. Responsible for company business intelligence initiatives, developing and delivering company KPI’s and dashboards to the Executive Committee and managing day-to-day reporting needs company-wide. Functioned as the company’s database administrator, ensuring the accessibility, security and integrity of all company databases. Provide data automation support to business operations, automating hundreds of thousands of transactions per year. Assist in every phase of the development of new business processes. Ensure seamless integration of the process into the ERP system, identify opportunities for automation, develop training materials and manage end-user training to support the implementation.

Contracted to complete help system documentation to support Windows rollout of POS solution.

Dallas/Fort Worth Area

Lead technical support representative for a point-of-sale application for small retailers. Sales responsibilities included cold calling, lead management, quoting and closing. Conducted on-site training and system installations and upgrades. Development team member providing installation package, QA testing, screen design and documentation.