Michael Feltes Email & Phone Number

Chicago, Illinois, United States

- Handled client disputes to resolve outstanding billing issues and maintain client satisfaction.- Collected over 62 million in Open AR and solved multiple outstanding issues resulting.- Manage a portfolio of over 300 clients.- Created and ran a Cash Drive across company to target over 20 million in past due (ongoing)- Liaison with Ernsten Young Consultant Teams to develop standard procedures for CFS Teams.- Developed reporting tools for intrateam metrics.

- Handled recruiting of candidates for software engineering positions- Interacted with C-suite executives on negotiating contracts for Huxley, and candidates- Used database system to record and manage interactions with hundreds of candidates and clients- Actively involved in internal interactions with executives and coming up with need-based solutions

Schaumburg, Illinois, United States

- Created Living Trusts for Clients- Handled client interaction through email and video calls- Signed and Witnessed documentation- Reviewed Legal documentation

Greater Chicago Area

-Organized full vacations for clients.-Interfaced with overseas vendors.-Coordinated claims for clients.

Greater Chicago Area

-Created secure data input forms for collecting client information.-Organized and prepared insurance documentation-Completed renewal documentation and follow up.

Bs In Psychology

Concentration in Industrial Organization Psychology

Education record

Activities and Societies: Phi Theta Kappa

Education record

Activities and Societies: Kelley School of Business and Hutton Honors