Michael Ferdinand Email & Phone Number

New York, New York, United States

New York City Metropolitan Area

• Played an integral role in expanding case assessment, targeted collection, and data review capabilities for the organization by championing the successful adoption of Microsoft eDiscovery Premium features.
• Advised global colleagues and clients on optimal utilization and best practices while acting as subject matter expert (SME) for M365 eDiscovery technologies.
• Gathered and analyzed feedback regarding eDiscovery processes for reviewing messaging data in order to drive continuous improvement, consistency, and quality across the collection strategy.
• Aligned objectives and bridge communications with the eDiscovery counsel, vendors, external consultants, and cross-functional teams to ensure transparent and ongoing project communication, collaboration, opportunity.
• Maintained up-to-date knowledge of current and emerging eDiscovery and M365 trends, developments, and innovations in order to identify opportunities for enhancing business processes and best practices.
• Ensured optimal client support by developing resources on leveraging, reviewing, and interpreting M365 data.

Greater New York City Area

• Cultivated and maintained collaborative working relationships with diverse stakeholder groups, including legal, internal investigations, audit, data privacy, compliance, surveillance, anti-financial crime, and HR, to.
• Demonstrated exceptional project management skills while serving as Business Lead for the implementation of the Atlas eDiscovery request management tool; provided guidance and support for ongoing tool development.
• Strengthened organization-wide eDiscovery processes in collaboration with operational and business leadership.
• Influenced decision-making by conveying key insights to leadership and stakeholders, such as presenting key metrics and updates as well as advising on the downstream eDiscovery impact of adopting Microsoft Teams.
• Mitigated risks by analyzing and determining the potential impact of eDiscovery on active and historic business components in close collaboration with the eDiscovery Remediation Issue Management group.
• Fostered a culture of operational excellence and continuous improvement by conducting trainings, promoting industry conferences and seminars, and routinely conveying industry updates and best practices.

Greater New York City Area

• Headed all aspects of operations, strategic planning, and direction for the practice support group, including managing a $1.8M budget, implementing technology solutions, and establishing best practices, guidelines, and.
• Provided dynamic leadership to a ten-person project management, practice support, and analysis team.
• Established and maintained collaborative working relationships with leadership spanning IT operations, applications, and user support departments; updated practice groups and stakeholders on internal and external.
• Enhanced contract attorney billing and management processes by developing and spearheading the rollout of a custom, in-house Relativity application.
• Generated and presented data-driven monthly and quarterly metrics to the CIO to enable informed decision-making.
• Verified ongoing compliance with client security requirements in coordination with IT security and general counsel.

• Advanced operations and objectives related to project management, vendor coordination, trials, training, and administration while overseeing the delivery of all practice support services.
• Drove the success of client-facing projects by developing impactful solutions throughout the project lifecycle, achieving project requirements through internal/external resource management, and providing updates.
• Gathered and documented client requirements by performing interviews regarding current infrastructure, data retention policies, archival systems, and collection tools; conveyed results during 26(f) conferences and.
• Supported trial preparation efforts by developing and delivering courtroom and arbitration presentations, orchestrating court reporters and remote real-time feeds, and coordinating off-site resources, IT requirements.
• Charted the successful creation and implementation of a robust user training manual for practice support applications.
• Handled an array of technical and administrative tasks, such as promoting practice support services, rolling out software applications and updates in collaboration with IT, and streamlining group processes and workflows.

New York, NY

• Provided trial presentation support for major law firms on cases throughout the U.S.
• Managed client relations by working directly with trial teams to develop successful courtroom strategies.
• Developed and executed dynamic multimedia courtroom presentations.
• Coordinated internal resources (graphics, animation, technology, and equipment).
• Managed on-site graphic artists and production personnel to maximize productivity and performance.

Bachelor Of Science, Studies In Communications (Video/Tv), Business Computer Information Systems & Fine Arts New Media.

Education record