Fatih Ipek Email & Phone Number

East Syracuse, New York, United States

Directed a large team with full P&L responsibility for light commercial and residential aftermarket parts business.• Devised strategy, reorganized Parts Team to execute strategy, defined mission, and vision for business.• Persuaded cross-functional team to modify New Product Introduction Process to include aftermarket business needs to enhance support products/customers.• Revamped, standardized, and performed value and market-based pricing structure to simplify business.• Collaborated with underperforming suppliers to overhaul on-time delivery performance.• Estimated size of market and identified $15M in annual opportunities by tracking installed base data and developing part consumption models. • Created digitalization to enable ordering through a mobile app to overhaul customer experience.

Greensboro/Winston-Salem, North Carolina Area

Managed team of 9 employees from Aftermarket Sales, OEM Sales, and Customer Service. Business included liquid and air filtration products for aerospace applications and on-ground fuel filtration products for aviation market.• Segmented products by end use markets, and streamlined pricing and discount structure considering markets, competitive landscape, and product life cycle and boosted profitability by 80%.• Reduced number of channel partners from ten to four based on 80/20 principles to revamp end user pricing, establish closer partnership with remaining distributors, aggregate demand, focus on customer needs, and simplify business.• Introduced standard lead-times, and minimum order quantity requirements to enhance distributor experience, and plant productivity by minimizing change over time.• Reorganized customer service team to revamp customer experience, streamline order entry process, and reduce costs; reduced size of customer service organization from seven to five employees.• Conducted secondary research to identify target end use markets/platforms and introduced new opportunity evaluation process to allocate limited resources to best opportunities.• Conducted primary research to identify customer requirements, worked with engineering, and customers to design solutions to meet customer requirements.• Led post-acquisition integration activities pertaining to pricing, website migration and 80/20 simplification initiative.• Partnered with leadership team and developed 5-year strategic plan, created mission statement for business.

Columbus, Indiana, United States

Led Analytics Team to engineer analytical models which sized market opportunity, calculated market share, and forecasted future revenues and part unit demand. Led strategic initiatives that impacted all product lines. • Developed, and successfully launched new product line targeting Cummins China JV engine customers in Peru, and Chile, and boosted sales by 13%.• Identified, and minimized channel conflict by aligning international pricing strategies, and product offering through negotiations, and building consensus.• Transformed Analytics team to a high-performance team through leadership, and coaching, increased team’s output.

Columbus, Indiana, United States

Managed a global product line that generated revenues in excess of $700M and led a global product management team and expanded profitability by 7%. Directed a regional product management team responsible for $200M in product sales in Europe, Middle East, and Africa.• Improved customer satisfaction by releasing a new product line, and by eliminating a process in accordance with customer feedback.• Led product segmentation efforts and streamlined pricing considering end use markets, competitive landscape, and product life cycle.

Columbus, Indiana, United States

Directed four cross-functional global account teams with combined sales in excess of $107M.• Negotiated global long-term agreement with a European customer and boosted profitability by 10% in two years.• Organized global cross-functional teams to direct international customer accounts generated annual revenues of more than $107M.• Managed annual Net Promoter Score process and implemented fixes to increase customer loyalty.• Secured additional business worth $3M in annual sales with a Japanese customer.

Columbus, Indiana, United States

Accomplished to be pioneer representative for program based on consistent high job performance.• Devised, and implemented path to market strategy for agriculture confinement market.• Created a tool that identified growth opportunities in commercial marine market and assessed channel capabilities.• Developed light construction aftermarket support strategy to improve service capability, and customer satisfaction.

Nashville, Tennessee, United States

Led a global cross-functional team to support a website to enable customers to track shipments online.

Nashville, Tennessee, United States

Managed Worldwide Sales Analysis System (WWSAS), led user team to improve functionality of WWSAS, and ensured integrity of financial data in WWSAS.• Led a 6 Sigma project to develop a NAFTA certification process and saved the company $500K annually.

Memphis, Tennessee, United States

Conducted Voice of Business interviews to gather data requirements and developed Oracle reports for users.

Master Of Business Administration - Mba, Strategic Management, Entrepreneurship, And Finance

Master Of Business Administration - Mba, Management Information Systems, Finance

Bachelor Of Science - Bs, Chemical Engineering

High School