Fatih Ipek Email & Phone Number

East Syracuse, New York, United States

• Directed a large team with full P&L responsibility for light commercial and residential aftermarket parts business.
• Devised strategy, reorganized Parts Team to execute strategy, defined mission, and vision for business.
• Persuaded cross-functional team to modify New Product Introduction Process to include aftermarket business needs to enhance support products/customers.
• Revamped, standardized, and performed value and market-based pricing structure to simplify business.
• Collaborated with underperforming suppliers to overhaul on-time delivery performance.
• Estimated size of market and identified $15M in annual opportunities by tracking installed base data and developing part consumption models.

Greensboro/Winston-Salem, North Carolina Area

• Managed team of 9 employees from Aftermarket Sales, OEM Sales, and Customer Service. Business included liquid and air filtration products for aerospace applications and on-ground fuel filtration products for aviation.
• Segmented products by end use markets, and streamlined pricing and discount structure considering markets, competitive landscape, and product life cycle and boosted profitability by 80%.
• Reduced number of channel partners from ten to four based on 80/20 principles to revamp end user pricing, establish closer partnership with remaining distributors, aggregate demand, focus on customer needs, and.
• Introduced standard lead-times, and minimum order quantity requirements to enhance distributor experience, and plant productivity by minimizing change over time.
• Reorganized customer service team to revamp customer experience, streamline order entry process, and reduce costs; reduced size of customer service organization from seven to five employees.
• Conducted secondary research to identify target end use markets/platforms and introduced new opportunity evaluation process to allocate limited resources to best opportunities.

Columbus, Indiana, United States

• Led Analytics Team to engineer analytical models which sized market opportunity, calculated market share, and forecasted future revenues and part unit demand. Led strategic initiatives that impacted all product lines.
• Developed, and successfully launched new product line targeting Cummins China JV engine customers in Peru, and Chile, and boosted sales by 13%.
• Identified, and minimized channel conflict by aligning international pricing strategies, and product offering through negotiations, and building consensus.
• Transformed Analytics team to a high-performance team through leadership, and coaching, increased team’s output.

Columbus, Indiana, United States

• Managed a global product line that generated revenues in excess of $700M and led a global product management team and expanded profitability by 7%. Directed a regional product management team responsible for $200M in.
• Improved customer satisfaction by releasing a new product line, and by eliminating a process in accordance with customer feedback.
• Led product segmentation efforts and streamlined pricing considering end use markets, competitive landscape, and product life cycle.

Columbus, Indiana, United States

• Directed four cross-functional global account teams with combined sales in excess of $107M.
• Negotiated global long-term agreement with a European customer and boosted profitability by 10% in two years.
• Organized global cross-functional teams to direct international customer accounts generated annual revenues of more than $107M.
• Managed annual Net Promoter Score process and implemented fixes to increase customer loyalty.
• Secured additional business worth $3M in annual sales with a Japanese customer.

Columbus, Indiana, United States

• Accomplished to be pioneer representative for program based on consistent high job performance.
• Devised, and implemented path to market strategy for agriculture confinement market.
• Created a tool that identified growth opportunities in commercial marine market and assessed channel capabilities.
• Developed light construction aftermarket support strategy to improve service capability, and customer satisfaction.

Nashville, Tennessee, United States

Led a global cross-functional team to support a website to enable customers to track shipments online.

Nashville, Tennessee, United States

• Managed Worldwide Sales Analysis System (WWSAS), led user team to improve functionality of WWSAS, and ensured integrity of financial data in WWSAS.
• Led a 6 Sigma project to develop a NAFTA certification process and saved the company $500K annually.

Memphis, Tennessee, United States

Conducted Voice of Business interviews to gather data requirements and developed Oracle reports for users.

Master Of Business Administration - Mba, Strategic Management, Entrepreneurship, And Finance

Master Of Business Administration - Mba, Management Information Systems, Finance

Bachelor Of Science - Bs, Chemical Engineering

High School