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Michael Fisher, Pmp Email & Phone Number

Manager, Strategic Services - Contact Center and Collaboration at Trace3
Location: Renton, Washington, United States 7 work roles 9 schools
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Current company
Role
Manager, Strategic Services - Contact Center and Collaboration
Location
Renton, Washington, United States
Company size

Who is Michael Fisher, Pmp? Overview

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Quick answer

Michael Fisher, Pmp is listed as Manager, Strategic Services - Contact Center and Collaboration at Trace3, a company with 1412 employees, based in Renton, Washington, United States. AeroLeads shows a matched LinkedIn profile for Michael Fisher, Pmp.

Michael Fisher, Pmp previously worked as Manager, Strategic Services - Contact Center & Collaboration at Trace3 and Senior Project Manager - Contact Center & Collaboration at Trace3. Michael Fisher, Pmp holds Bachelor Of Science - Bs, Information Technology Management from Western Governors University.

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Trace3

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Profile bio

About Michael Fisher, Pmp

A results-driven management professional with over 13 years of proven hands-on managerial experience in both IT management and merchandising. Compounded with the abilities of a highly skilled network engineer and project manager with extensive experience in the automation, design, architecture, administration, and support of network/voice infrastructure and compute environments. High energy while remaining tactfully assertive with outstanding interpersonal communication, and motivational skills. Maintains a track record for developing innovative solutions, focused strategies, rapid learning, efficient practices, and impediment resolution.

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Michael Fisher, Pmp's current company

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Trace3
Trace3
Manager, Strategic Services - Contact Center and Collaboration
Renton, WA, US
Website
Employees
1412
AeroLeads page
7 roles

Michael Fisher, Pmp work experience

A career timeline built from the work history available for this profile.

Manager, Strategic Services - Contact Center And Collaboration

Renton, WA, US

Manager, Strategic Services - Contact Center & Collaboration

Current
  • ·
  • Spearheaded the development and management of a managed communications services practice, including creating comprehensive pricing models and defining service offerings.
  • Delivered high-impact executive presentations, communicating strategic visions and project updates effectively.
  • Fostered cross business unit collaboration to streamline communication and enhance project outcomes.
  • Managed a diverse team of engineers and support staff, driving performance and fostering professional growth.
  • Directed multiple complex projects, ensuring on-time delivery and adherence to budget constraints.
Jul 2024 - Present

Senior Project Manager - Contact Center & Collaboration

· Successfully provides project management and delivery resource management for a business unit (BU) that maintains over $100+ million in annual revenue· Leading project efforts with a delivery team composed of software, hardware, and VOIP/Network engineers· Rapidly built reputation for delivering top-tier results which has lead to multiple instances of.

Sep 2022 - Jul 2024

Engineer, Systems Architecture Xd - Network Automation Architect / Hybrid Cloud Project Leader

Bellevue, Washington

· Participated in T-Mobile’s “Leadershift” program which includes continuous leadership development, mentoring, as well as the experience of project and personnel management over a variety of leadership and technical disciplines including but not limited to: Network engineering, Ansible/Python automation, and Kubernetes/Virtual Machine infrastructure.

Mar 2018 - Aug 2022

Network Engineer

Issaquah, Washington

  • Primary focus of global WAN/LAN architecture, configuration, and troubleshooting
  • Engineered DR and HA network solution for domestic, international, and 3rd party vendor regional networks and offices
  • Provided architecture and deployed new 4400 series ISRs and 3600/3800 stackable switches
  • Administrator over Cisco and Juniper based SSL VPN and ASA firewall services used to access core systems
  • Engineered DR and HA network systems for 3rd party company partnering networks and international locations
  • Independently designed network rebuild/overhaul for an optical laboratory
Jan 2015 - Mar 2018

Network/Service Support Specialist

  • Responsible for managing, maintaining, monitoring, and supporting company LAN and WAN infrastructures worldwide.
  • Led and planned US/CA based router clean-up program
  • Actively wrote knowledge base documentation used by all three support tiers.
  • Configure and troubleshoot primary and secondary data circuits for various locations.
  • Actively used HP OpenView and Solarwinds technologies to monitor and troubleshoot network. (Network Node Manager and OpenView Monitoring)
  • Researched network bandwidth and utilization issues using net-flow tools and NetScout software.
Jun 2013 - Jan 2015

Management Staff

Glenview, Illinois, United States

  • Successfully educated and managed team members to meet and exceed departmental goalsthrough educational programs, interpersonal communication, coaching/mentoring sessions, and one-on-one learning experiences.
  • Actively participated in the hiring, training, and daily scheduling for a workforce of 75+employees
  • Participated in sales forecasting, OPEX, and CAPX budgeting
  • Promoted steady sales growth more than 5% annually.
  • Was responsible for daily troubleshooting, support, upgrade, installation, and maintenance ofwarehouse technology as well as salable merchandise.
  • Used AS400 tools and Analyzer V8 to track various facets of the business to effectivelymerchandise
Sep 2002 - Jun 2013
Team & coworkers

Colleagues at Trace3

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9 education records

Michael Fisher, Pmp education

Ccnp Switchv2 300-115

Itt Technical Institute-San Diego

Certified Ccna, Ccna (Icnd 2 Version 2 - 200-101)

Ascolta

Certified Ccent, Ccent Icnd 1 V2 (100-101)

Ascolta

Ccent, • 640-822 Cisco Icnd1 Ccent – Interconnecting Cisco Networking Devices Part 1 (Cisco_822)

It University Online

Ccna, • 640-816 Cisco Icnd2 Ccna – Interconnecting Cisco Networking Devices Part 2 (Cisco_816)

It University Online

Computer Science

Database and Information Systems. Design, Infrastructure, Construction and Maintenance

FAQ

Frequently asked questions about Michael Fisher, Pmp

Quick answers generated from the profile data available on this page.

What company does Michael Fisher, Pmp work for?

Michael Fisher, Pmp works for Trace3.

What is Michael Fisher, Pmp's role at Trace3?

Michael Fisher, Pmp is listed as Manager, Strategic Services - Contact Center and Collaboration at Trace3.

Where is Michael Fisher, Pmp based?

Michael Fisher, Pmp is based in Renton, Washington, United States while working with Trace3.

What companies has Michael Fisher, Pmp worked for?

Michael Fisher, Pmp has worked for Trace3, T-Mobile, and Costco Wholesale.

Who are Michael Fisher, Pmp's colleagues at Trace3?

Michael Fisher, Pmp's colleagues at Trace3 include Adrianne Douglas, Aaron Gibson, Set Nazaryan, Tracey Hart, and David Titov.

How can I contact Michael Fisher, Pmp?

You can use AeroLeads to view verified contact signals for Michael Fisher, Pmp at Trace3, including work email, phone, and LinkedIn data when available.

What schools did Michael Fisher, Pmp attend?

Michael Fisher, Pmp holds Bachelor Of Science - Bs, Information Technology Management from Western Governors University.

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