Monica Patterson Email & Phone Number

I am a results-driven and collaborative leader with a proven track record of managing multimillion-dollar claims and litigation programs. With deep expertise in guiding outside attorneys and claims teams, I help ensure alignment between legal strategy and broader business objectives. My approach is rooted in transparency and clarity, enabling teams to understand the "why" behind key decisions.I enjoy the challenges of navigating complex, evolving environments that allow me to drive efficiency, reduce legal expenses, and foster strong partnerships within the business and with third-party vendors. I am passionate about developing talent, optimizing workflows, and leading through change—ensuring both short-term success and long-term strategic growth.A strategic thinker with a solutions-oriented mindset, I specialize in coordinating cross-functional teams, communicating effectively with diverse stakeholders, and delivering impactful results. Whether optimizing claim-handling strategies or leading process improvements, my goal is always to create sustainable value for the business while minimizing risk.