Mark Garramone Email & Phone Number

Westminster, Colorado

Greater Denver Area

•Review alerts/cases consisting of anomalous or potentially suspicious activity identified by the clients’ system databases. Analyze account transaction histories to identify potential money laundering typologies and other unusual or potentially suspicious behavior.•Conduct in-depth investigations on potential suspicious activity and determine whether the activity is unusual by identifying and documenting clients’ relationships with the account holders and gathering additional information… Show more •Review alerts/cases consisting of anomalous or potentially suspicious activity identified by the clients’ system databases. Analyze account transaction histories to identify potential money laundering typologies and other unusual or potentially suspicious behavior.•Conduct in-depth investigations on potential suspicious activity and determine whether the activity is unusual by identifying and documenting clients’ relationships with the account holders and gathering additional information from various sources.•Conduct thorough due diligence research using client systems and other information resources to determine whether AML risks exist.•Analyze and organize data to write comprehensive supporting investigative narratives and Suspicious Activity Reports.•Research, categorize, and transcribe federal and state statutes, regulations, and other legal information.•Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.•In collaboration with others, develop and implement strategies that optimize statistical efficiency and data quality. Show less

Littleton Co.

Minimizing risk and exposure to complex fraud activities through experience in recognizing emerging and prevalent patterns, new fraud detection methods, identifying and exposing habitual offenders––as well as working with multiple departments to augment internal controls to protect against future intrusions from increasingly sophisticated offenders. Maintain compliance with contractual anti-fraud amendments and regulations.• Review and investigate fraud detection queues to identify fraud… Show more Minimizing risk and exposure to complex fraud activities through experience in recognizing emerging and prevalent patterns, new fraud detection methods, identifying and exposing habitual offenders––as well as working with multiple departments to augment internal controls to protect against future intrusions from increasingly sophisticated offenders. Maintain compliance with contractual anti-fraud amendments and regulations.• Review and investigate fraud detection queues to identify fraud accounts and established criminal fraud rings.• Analyze reports for specific types of fraud (Identity Theft, Account Takeover, No Intent to Pay, etc.) to determine risk.• Document findings to deny or disconnect service and flag accounts to prevent future applications for service.• Work collaboratively with internal teams, law enforcement, correctional facilities, Bank representatives, U.S. government and industry groups.• Assist with facilitating collections.• Conduct analytics to identify patterns of internal fraudulent behavior.• Prepare internal fraud reports to be used by corporate security for disciplinary actions.• Ensure authentication guidelines are in place and assess sales channel adherence.• In depth knowledge of various credit model platforms (Apply, Fair Isaac, Decisioning Solutions).• Determine and apply consumer credit risk assessments based on internal and external guidelines.• SME for the workgroup and involved in coaching peers.• Consistently obtain the highest percentage of Fraud and Identity Theft findings. Show less

Greater Denver Area

Real Time Adherence / Resource Allocation Manager (1999 to 2001)Maintained employee and supervisor database. Time off exceptions and schedule input in Workforce Management application. Payroll entry for all specialists; schedule design, forecasting, shift assignment, tracking and quarterly shift bids. Monitored and reported schedule adherence and attendance to agent supervisors. Identified and processed monthly Outstanding Dependability Award pay-outs.

Ft. Carson Co.

Squad Leader; Member of the Special Response Team; Military Police Duties.