Marketing Communications Specialist
Current— Develop, create, and evaluate communication materials used to educate existing and prospective customers— Serve as project lead on multiple required documents for Medicare plans created annually and verify federal standards are met— Oversee internal review by subject matter experts in multiple departments— Collaborate with peers and vendors to ensure accuracy of all materials— Effectively manage multiple project timelines simultaneouslyGoal: To create and distribute accurate materials related to Medicare plans as required by federal mandateValue: By publishing member materials, Blue Cross and Blue Shield of Alabama is able to provide exceptional customer service and maintain a high level of member care