As a Business Banking Relationship Manager at M&T Bank, I leverage my 10+ years of banking industry experience to provide financial advice and solutions to small and medium-sized businesses (SMBs). I have a proven track record of delivering excellent service, building long-lasting relationships, and contributing to the growth and success of my clients.My core competencies include financial analysis & business analysis which enable me to identify and meet the needs and goals of my clients. I also have strong leadership and management skills, which I developed through my previous roles as a KYC Operations Senior Manager at Citi, & a Contact Center Senior Unit Manager & Branch Manager at M&T Bank. I am passionate about bringing diverse perspectives and experiences to my team, and I value integrity, collaboration, and innovation. My mission is to better the lives of small business owners & their teams with financial solutions that are tailored to their specific challenges and opportunities, while bettering the communities in which I serve.