I have a very strong and extensive background in sales support. My sales teams successes are my successes and am always excited to watch our team succeed and grow!I am the Sales Support and Production Manager at both Money Pages and Mindy Pages Franchising and have been with the company for over 13 years.Job experience:2002-2009: Cox Radio Radio Sales Assistant (15+ account managers & 2+ sales managers (8 yrs): Processed sales orders & audited for accuracy. Ensured client order confirmations & invoices. Researched invoice discrepancies & collections. Design Media Kits & Power Point presentations for clients. Ran and designed sales, billing and commission reports.Utilized: Microsoft, Tapscan, Qualitap, Scarborough, Maximizer, Marketron, Matrix Solutions.Radio Director of Customer Service: Nominated by management to lead and implement this new department. Represented all 5 radio stations and led a team of 7. Audited all departments for continuity and accuracy, reviewed results and adapted changes for efficiency and accuracy. Traveled to introduce CSI plan to top clients, including a business service review. Was emergency contact for our online customer service site and handled emergency questions with our top clients.Utilized: Microsoft, Tapscan, Qualitap, Scarborough, Maximizer, Marketron, Matrix Solutions.Production Manager Mindy Pages (sales staff of 20+ and design staff of 6+) Liaison between sales and design teams. Process Ad Design Production reports. Assisted sales with ad design marketing ideas and general sales assisting for a marketing publication. Assisted Account Mangers in their absence, the accounting department in Quick Books and the layout editor. Utilized: Microsoft, Quick Books, Numbers, PagesSales Support & Production Manager (sales staff of 20+ and design staff of 6+) Update and accurate reporting of sales inventory/availability. Layout of 25+ monthly publications. Manage the Sales Assistant/Production Coordinators goals and expectations. Audit contracts for accuracy prior to processing in accounting.Utilized: MagHub, Microsoft, Quick Books, Numbers, PagesFranchise Support Manager: Based on my extremely strong sales support background. I designed this role to support franchise ownership challenges and growth in the sales industry. I assist from prospecting new franchisees, onboarding, beginning growth, maintenance and success plans. I also maintain our brand standards and broker website relations. I continue to serve all sales support duties as well.Utilizes: Microsoft, HubSpot, ZoomInfo