Michael G.

Michael G. Email and Phone Number

Senior Director, Fraud Risk Strategy at SoFi @ SoFi
Building A Suite 4700, San Francisco, CA 94129, US
Michael G.'s Location
Charlotte Metro, United States, United States
About Michael G.

Risk leader with 14+ years of experience managing fraud risk and credit risk first-line of defense strategies within banks and fintechs. - Fraud Risk: Fraud Card Transactions, Fraud Application / Stolen Identity, Account Takeover, P2P / Wallet Fraud - Credit Risk: ACH / Bustout, New Card / Loan Underwriting, Credit Limit Strategy, Overlimit Spend, CollectionsProduct management experience in numerous card / loan product launches and conversions, specializing in risk strategy requirements. Industry subject matter expert in ACH Risk, Card Authorizations, and Digital / Identity Fraud solutions.Recent Speaking Events: - ePay Connect, 3/7/22, Orlando, FL "Future of Authentication for eCommerce: Card vs Bank" - MRC Friendly Fraud Summit, 11/9/21, "Friendly Fraud is a Growing Problem for All, Not Just Digital" - ePay Connect, 3/4/20, Orlando, FL “20/20 Vision: Seeing Fraud Clearly Before It Happens” - Payments Summit, 2/25/20, Salt Lake City, UT “How Mobile Checkout Has Changed" Team leader passionate about people development and designing a stable / scalable strategy framework with robust monitoring / alerting.

Michael G.'s Current Company Details
SoFi

Sofi

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Senior Director, Fraud Risk Strategy at SoFi
Building A Suite 4700, San Francisco, CA 94129, US
Website:
sofi.com
Employees:
1
Michael G. Work Experience Details
  • Sofi
    Senior Director Of Fraud Risk Strategy (Bank/Card)
    Sofi Oct 2022 - Present
    San Francisco, California, Us
    Manage a fraud strategy team responsible for existing customer management within SoFi's Financial Services Products (Credit Card, Bank Checking/Savings, Invest). Responsible for the following first line strategies: Card Transaction Fraud, Credit Card Overlimit/ACH Bustout, P2P Fraud, Account Takeover, ACH and Check Deposit Risks, Force Posts, Overdraft, Dispute Abuse
  • Mrc | Merchant Risk Council
    Card Issuer Risk Committee Member
    Mrc | Merchant Risk Council Nov 2019 - Present
    Redmond, Wa, Us
    Advisor to help top merchants collaborate with card issuers to help tackle risk pain points and reduce industry losses.
  • Paypal
    Senior Manager, Card Risk Management
    Paypal Sep 2018 - Oct 2022
    San Jose, Ca, Us
    Lead team of risk managers and analysts responsible for all fraud risk and credit risk strategy / losses for PayPal issued debit cards, virtual cards. - Launched 11 new PayPal merchant debit cards across Europe, and PayPal Key (Virtual Card) in the US, while successfully controlling early user credit and fraud losses. - Reduced net credit and fraud loss by over 50% on consumer debit card portfolio with enhanced strategy framework, while continuing to grow revenues and spend at record levels. - Optimized ACH / external card credit risk rules on PayPal debit card transactions when balance is unavailable.
  • Nacha
    Risk Management Advisory Group Member
    Nacha Dec 2017 - Sep 2018
    Reston, Virginia, Us
    Advised NACHA to help drive significant ACH rule changes that mitigated risk for all ACH network stakeholders. - Unauth ACH Debit return timeframes and new return reason code classifications
  • First Hawaiian Bank
    Vice President, Card Risk Management
    First Hawaiian Bank Jun 2016 - Sep 2018
    Honolulu, Hawaii, Us
    Led team of risk analysts responsible for all credit risk and fraud risk losses for First Hawaiian Bank’s debit / credit cards. - Launched innovative over-limit risk approval strategy, adding ~$20M per month in new spend with minimal loss. - Redesigned and launched new compromised card fraud transaction strategy, saving ~$2M in risk losses per year. - Selected by CEO/Board for the Advanced Leaders program inaugural class, which invested in leadership training.
  • American Express
    Director, New Product Development & Global Collections & Global Ach Risk Management
    American Express Apr 2015 - Jun 2016
    New York, Ny, Us
    - Led primary business team that developed MVP core business requirements and successfully launched ‘American Express Personal Loans’, a new consumer installment lending product and business line.- Launched innovative global ACH risk framework for Credit Card payments, that greatly reduced over-limit losses.
  • American Express
    Senior Manager, U.S. Payments Risk Management
    American Express Jun 2014 - Apr 2015
    New York, Ny, Us
    - Optimized U.S. Card payment hold strategy which increased profitability and reduced impacted cardmembers.- Defined derogatory returned payments and subsequently optimized returned payment authorization strategies.- Identified gaps in payment representment strategy and expanded treatment to new cardmember segments.
  • American Express
    Manager, U.S. Payments Risk Management
    American Express Jun 2012 - Jun 2014
    New York, Ny, Us
    - Optimized U.S. Card payment hold strategy which increased profitability and reduced impacted cardmembers.- Defined derogatory returned payments and subsequently optimized returned payment authorization strategies.- Identified gaps in payment representment strategy and expanded treatment to new cardmember segments.
  • Capital One
    Business Strategy Analyst, Payment Fraud Risk
    Capital One Jan 2010 - Jun 2012
    Mclean, Va, Us
    - Implemented authorization and payment strategies to combat rising credit card and secured card bustout fraud.- Evaluated and implemented Early Warning Services (EWS) fraud solutions which reduced ACH bustout losses.- Developed new fraud operations authentication strategies which reduced operational fraud losses.
  • Citi
    Summer Analyst, Investment Banking Division
    Citi Jun 2009 - Aug 2009
    New York, New York, Us
    Equity Capital MarketsMedidata Solutions - $101 million Initial Public Offering - 06/24/09 - Conducted post mortem review of IPO analyzing the effectiveness of the roadshow and investor demand.Intel Corporation - $2 billion Convertible Debt Offering - 07/21/09 - Developed cost of capital graph for Intel under different convertible bond structures.
  • Arthur J. Gallagher
    Summer Intern, Risk Management Services
    Arthur J. Gallagher Jun 2008 - Aug 2008
    Rolling Meadows, Il, Us
    Property/Casualty Insurance Intern

Michael G. Education Details

  • Quantic School Of Business And Technology
    Quantic School Of Business And Technology
    Executive Mba
  • University Of Florida
    University Of Florida
    Finance
  • Miami Killian Senior High School
    Miami Killian Senior High School

Frequently Asked Questions about Michael G.

What company does Michael G. work for?

Michael G. works for Sofi

What is Michael G.'s role at the current company?

Michael G.'s current role is Senior Director, Fraud Risk Strategy at SoFi.

What schools did Michael G. attend?

Michael G. attended Quantic School Of Business And Technology, University Of Florida, Miami Killian Senior High School.

Who are Michael G.'s colleagues?

Michael G.'s colleagues are Brad Watson, Lauren Mcallister, Jj Nold, Faith Grant, John Ferrier, Kathleen Bednarz, Shane Webb.

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