Michael Gitau Email & Phone Number

Nairobi County, Kenya

- Developed and implemented comprehensive project plans for the roll-out of same-day delivery service, ensuring a successful product launch which resulted in a 90% increase in delivery demand. - Established and managed strategic partnerships with 2 courier providers, achieving a 40% increase in capacity to meet client delivery demands. - Implemented timely payment recovery processes upon delivery of goods, resulting in a 90% on-time payment rate from customers.- Spearheaded the driver recruitment campaign and training of independent driver contractors, ensuring that the team was well-equipped to meet the delivery demands of our clients, leading to a 95% improvement in customer satisfaction.- Implemented agile project management approaches, including scheduling daily stand-up meetings to enhance communication, resulting in a 95% reduction in communication gaps, and contributing to accelerated project delivery. - Managed the GPS tracking system project budget, analyzing and resolving variances between projected and actual costs incurred in the installation of trackers on contractor vehicles, leading to a 10% cost-saving. - Developed and implemented risk mitigation strategies for project risks identified, such as insuring and tracking goods while in transit, thus ensuring theft occurrences were abated. - Conducted project retrospectives, evaluating processes and workflows as well as identifying lessons learned to enhance efficiency and effectiveness for future projects.

Nairobi County, Kenya

- Supported the Project Manager in implementing construction project plans, coordinating project activities and ensuring projects were completed on time, within scope and budget.- Monitored a USD 300,000 project budget for a show house and office building construction by tracking actual expenses incurred, and resolving variances with projected costs, achieving a 5% cost-saving.- Coordinated the project team, ensuring clear understanding of responsibilities and allocated tasks, thus achieving a 90% increase in team productivity throughout the project lifecycle. - Implemented quality control measures such as conducting routine inspections and audits at key construction stages, ensuring adherence to standards and improving work quality by 25%.- Engaged internal and external stakeholders regularly, ensuring clear and concise communication, thus managing expectations and addressing concerns, resulting in a 95% stakeholder satisfaction rating based on feedback surveys.- Oversaw the utilization of project resources, including equipment, achieving an 85% reduction in resource wastage and ensuring optimal efficiency throughout project execution.- Implemented conflict resolution strategies that facilitated open and transparent communication among team members, resulting in quicker issue resolution and improved team dynamics.- Managed and organized project documentation, including detailed reports, construction progress photos, and videos, ensuring easy retrieval and accessibility, hence improving project tracking and stakeholder communication by 30%.

Nairobi County, Kenya

- Trained and on-boarded 15+ sales agents, ensuring their successful integration into the sales team, resulting in a 30% increase in sales within the first 3 months. - Collaborated with cross-functional team members to plan, and manage marketing events such as open days, and activations, resulting in a 30% increase in property sales and a 25% boost in lead generation.- Coordinated logistics arrangements for client site visits, thus improving client experience and achieving a 20% increase in overall client satisfaction.- Conducted market research on real estate industry trends, customer preferences, and potential growth opportunities, leading to a 15% improvement in targeted marketing effectiveness.- Expanded social media presence on Instagram and Facebook from fewer than 10 followers to over 700 followers within 3 months, resulting in a 75% increase in leads generated.

Mombasa Road

- Implemented procurement procedures as per approved organization guidelines, resulting in cost savings of 20% through strategic sourcing and supplier negotiations.- Ensured timely delivery of goods to clients efficiently and cost-effectively, leading to a 95% on-time delivery rate.- Monitored stock by setting minimum quantity levels and initiated stock replenishment, reducing stock-outs by 70% and enhancing demand planning accuracy.- Updated supplier's database in compliance with the procurement policy, maintaining accurate and up-to-date records for over 100 suppliers, reducing data errors by 90% and improving procurement efficiency by 30%.- Generated reports on supply chain performance metrics, inventory levels, and procurement status leading to informed decision-making.- Designed a warehouse map layout for easy product location, reducing the time required to locate products by 95%.

Westlands, Nairobi

- Prepared payment requests and supporting documentation for suppliers, ensuring their timely payment for goods and services delivered.- Booked accommodation, conference venues, and made travel arrangements for field staff, ensuring seamless program operations.- Managed service agreements related to the fleet, overseeing a fleet of 20 vehicles and effectively reducing maintenance costs by 80% through ensuring regular maintenance checks, and maintaining up-to-date vehicle maintenance records.- Monitored vehicle mileage and fuel consumption, preparing reconciliations for fuel consumed weekly before replenishment was done.- Inspected and recorded the condition of vehicles, by maintaining daily checklist files and ensuring that vehicle logbooks were accurately filled.- Prepared comprehensive reports on the procurement and logistics support functions, resulting in improved decision-making and cost-optimization measures.

Bachelor Of Commerce (B.Com.), Management Science, Second Class Upper

Activities and Societies: Rugby Player @ Strathmore Leos RFC

Association Of Chartered Certified Accountants (Acca), Accounts