• Providing technical guidance, assistance and support for incoming queries and issues from students / faculty / staff related to computer systems, software, hardware, user, and email accounts• Troubleshooting and resolving any hardware, connection, printer, photocopier, and software issues• Following-up on open tickets with clients, internal staff, and update ticket activities• Researching problems and document solutions to the knowledgebase to document resolutions for future reference

• Standardized layouts and procedures within the manufacturing environment, optimizing resource allocation and enhancing operational efficiency.• Designed a configurable Raspberry Pi, Slack & Google sheets based system manufacturing station issue tracking system to provide historical data on station percentage uptime/downtime• Conducted thorough analysis of existing manufacturing processes, conducting time studies, identifying bottlenecks and implementing solutions to streamline workflows and increase productivity.• Updated documentation including manufacturing procedures and work instructions to ensure consistency and compliance with industry regulations.

• Providing technical guidance, assistance and support for incoming queries and issues from students / faculty / staff related to computer systems, software, hardware, user, and email accounts• Troubleshooting and resolving any hardware, connection, printer, photocopier, and software issues• Following-up on open tickets with clients, internal staff, and update ticket activities• Researching problems and document solutions to the knowledgebase to document resolutions for future reference

• Investigation of reported customer issues and resolving of problems relevant to motor controllers, VFDs, safety controls and hazardous applications, industrial ethernet, sensors and actuators.• PLC programming, HMI configuration, relays, timers, and power monitoring.• Engineering design and programming of Industrial Automation Systems.• Create and read control, flow and electrical/controls diagrams.• Troubleshoot/diagnose existing automation systems.• Participated in onsite training/meetings in Australia as part of Business Integration.• Direct involvement with projects/ technologies related to Hirschmann Industrial Network Switches, RedLion HMIs and Protocol converters, Emerson and Panasonic PLCs, ABB VFDs.

• Worked as a customer service agent for the afterhours support of an Australian (Elite Staffing Solutions) staffing agency • Work included, but not limited to:- Rostering casual employees based on client requests- Processing of weekly payroll- Screening of new candidates- Handling unavailability and replacements of casuals

• Worked largely with Siemens PLCs and related devices.Contributed Projects:• Assisted in designing second-step verification project done using COGNEX IS2000 vision sensor, DM260 barcode reader and Siemens S7-1200 PLC via TCP/IP communication to scan binary codes using pattern and brightness tools.• Assisted in designed an OpenCV, OCR based labelled package verification system on conveyor belt using python and pytesseract library.• Controlled and monitored a remote PLC via a PC using Zero-tier and Raspberry Pi as a demonstration project.Utilized Technologies :• PROFINET, PROFIBUS, TCP/IP, TIA Portal/ SIMATIC Manager, PRONETA & Siwarex Weighing Modules.Short courses:• Pneumatics & Electro-pneumatics course 3-day training program. • LOGO! Logic controller course 1-day training program.Miscellaneous:• Configured 3ph induction motors with VFDs for PLC control.• Created Basic HMI PLC controlling programs.

Areas covered:• Installation and configuration of variable frequency drives• Troubleshooting hydraulic and pneumatic systems• Service of injection molding machines

Areas covered:- Identifying problems and repairing computers on a basic hardware level- Customer and client handling at front desk