Matthew Gray Email & Phone Number

Pensacola, Florida, United States

Pensacola, Florida, United States

Knoxville, Tennessee, United States

Spring, Texas, United States

Spring, Texas, United States

Houston, Texas Area

• Validation/Applications/Reliability Engineer focused on new product innovation and development which required routine collaboration with Drilling Solutions and Design Engineering teams.
• Conducted client-focused technical and field support testing to validate new technologies implemented by site personnel.
• Performed data analysis to maximize customer satisfaction and product quality while assisting the Design Engineering team.
• Led root cause failure analysis for new product development and commercial products in use.
• Stewarded technology transfer and new product uptake via networking in-house service centers.
• Directed and coordinated the operations of rework and repair of tool components with internal team members and third party vendors.

Midland-Odessa Area

• Oversaw facility operations, managing expenditures, and facility maintenance for a 90,000+ sq. ft facility generating over $10M/month in revenue.
• Held weekly meetings with HSE and Quality departments to determine, plan, and implement requirements specified by governing agencies.
• Initiated corrective actions preventing the occurrence of nonconformities and identified problems relating to operations, process, and quality systems.
• Reported to upper management the continual evaluation of department processes, methods, and activities to ensure the most effective use of resources and equipment.
• Communicated with the sales organization on a daily basis to ensure that their customers needs were met and exceeded with the highest efficiency.
• Created and managed employee schedules to improve overall efficiency/output.

Midland-Odessa Area

• Managed a team of engineers and led field operations support ensuring technically integrated multi-product solutions and sales support.
• Marketed the NOV brand via local area industry group memberships, technical papers, and local publications.
• Regularly accompanied the Sales Team at client meetings providing technical knowledge to close deals and increase overall revenue.
• Led investigations of failed products, collaborated with the sales and service quality groups providing and presenting solutions to clients through root cause analysis.
• Managed new product field testing and collaborated with new product development team ensuring needed design improvements were implemented.
• Developed technical expertise in product reliability and influenced product designs to improve reliability.

Midland-Odessa Area

• Performed post-run and offset data analysis on a day-to-day basis assisting the Region Specific Sales Team develop customer well proposals and individual post-run reports.
• Assisted in the coordination and optimizations of fixed cutter drill bit repair, in order to provide the customer with high quality products.
• Worked hand-in-hand with the Sales Team and Product Line Engineers addressing any problem (internal or customer reported) that arise in the field. One recurring problem was reduced by 63% in a two-month span.

Broussard, Louisiana

• Evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products.
• Assist the sales force and customers with technical issues such as applications, training and customer complaints.
• Product Line Specialist duties as required to support Area/Region
• Perform Bit Run assistance as needed.
• Assist the field test bit program.
• Assist in the coordination and optimizations of fixed cutter drill bit repair

Bachelor Of Science, Petroleum Engineering

Activities and Societies: Society of Petroleum Engineers, American Association of Drilling Engineers

Education record