Matthew Gray Email & Phone Number

Pensacola, Florida, United States

Pensacola, Florida, United States

Knoxville, Tennessee, United States

Spring, Texas, United States

Spring, Texas, United States

Houston, Texas Area

• Validation/Applications/Reliability Engineer focused on new product innovation and development which required routine collaboration with Drilling Solutions and Design Engineering teams. • Conducted client-focused technical and field support testing to validate new technologies implemented by site personnel.• Performed data analysis to maximize customer satisfaction and product quality while assisting the Design Engineering team.• Led root cause failure analysis for new product development and commercial products in use.• Stewarded technology transfer and new product uptake via networking in-house service centers. • Directed and coordinated the operations of rework and repair of tool components with internal team members and third party vendors.• Lead presenter at client meetings with sales team responsible for introducing and explaining solutions for current/future needs.• Monitored and implemented “break-in technologies” and methods to identify and implement product improvements and alternative products throughout the entire product development life cycle. • Worked hand-in-hand with the sales team on a daily basis.

Midland-Odessa Area

• Oversaw facility operations, managing expenditures, and facility maintenance for a 90,000+ sq. ft facility generating over $10M/month in revenue.• Held weekly meetings with HSE and Quality departments to determine, plan, and implement requirements specified by governing agencies.• Initiated corrective actions preventing the occurrence of nonconformities and identified problems relating to operations, process, and quality systems.• Reported to upper management the continual evaluation of department processes, methods, and activities to ensure the most effective use of resources and equipment.• Communicated with the sales organization on a daily basis to ensure that their customers needs were met and exceeded with the highest efficiency.• Created and managed employee schedules to improve overall efficiency/output.• Managed staff activities including training, employee development, performance evaluation, hiring decisions, and the establishment of goals and performance objectives for assigned departments. • Directed facility operations including facility layout, utilities, infrastructure, and general facility/asset maintenance. • Managed drilling tool fleet which serviced internal and external customer fulfillment requests. • Ensured that HSE and Quality policies were managed and implemented properly.

Midland-Odessa Area

• Managed a team of engineers and led field operations support ensuring technically integrated multi-product solutions and sales support. • Marketed the NOV brand via local area industry group memberships, technical papers, and local publications. • Regularly accompanied the Sales Team at client meetings providing technical knowledge to close deals and increase overall revenue.• Led investigations of failed products, collaborated with the sales and service quality groups providing and presenting solutions to clients through root cause analysis. • Managed new product field testing and collaborated with new product development team ensuring needed design improvements were implemented.• Developed technical expertise in product reliability and influenced product designs to improve reliability.• Analyzed tool performance data and collaborated with sales to prepare and present customer deliverables and external marketing documents.• Stewarded new procedures and best practices implementation.• Integrated multiple source program data optimizing overall product performance.• Maintained disciplined customer contact ensuring client needs successfully fulfilled.

Midland-Odessa Area

• Performed post-run and offset data analysis on a day-to-day basis assisting the Region Specific Sales Team develop customer well proposals and individual post-run reports. • Assisted in the coordination and optimizations of fixed cutter drill bit repair, in order to provide the customer with high quality products. • Worked hand-in-hand with the Sales Team and Product Line Engineers addressing any problem (internal or customer reported) that arise in the field. One recurring problem was reduced by 63% in a two-month span, ultimately resulting in increased revenue.

Broussard, Louisiana

• Evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products.• Assist the sales force and customers with technical issues such as applications, training and customer complaints.• Product Line Specialist duties as required to support Area/Region• Perform Bit Run assistance as needed. • Assist the field test bit program.• Assist in the coordination and optimizations of fixed cutter drill bit repair • Provide rig site sales assistance

Bachelor Of Science, Petroleum Engineering

Activities and Societies: Society of Petroleum Engineers, American Association of Drilling Engineers

Education record