Michael Roy
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Michael Roy Email & Phone Number

Chief Solutions Officer at VSS | Contact Center Outsourcing, Omnichannel, AI & CX Transformation at Argo Contact Centers
Location: Buena Vista, Colorado, United States 8 work roles 9 schools
1 work email found @argocontact.com 4 phones found area 303 and 727 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email m****@argocontact.com
Direct phone (303) ***-****
LinkedIn Profile matched
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Current company
Role
Chief Solutions Officer at VSS | Contact Center Outsourcing, Omnichannel, AI & CX Transformation
Location
Buena Vista, Colorado, United States

Who is Michael Roy? Overview

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Quick answer

Michael Roy is listed as Chief Solutions Officer at VSS | Contact Center Outsourcing, Omnichannel, AI & CX Transformation at Argo Contact Centers, based in Buena Vista, Colorado, United States. AeroLeads shows a work email signal at argocontact.com, phone signal with area code 303, 727, and a matched LinkedIn profile for Michael Roy.

Michael Roy previously worked as Chief Solutions Officer at Argo Contact Centers and Chief Revenue Officer (CRO) at Argo Contact Centers. Michael Roy holds Graduate Studies, International Business & Law from The American University Of Paris.

Company email context

Email format at Argo Contact Centers

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{first_initial}{last}@argocontact.com
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AeroLeads found 1 current-domain work email signal for Michael Roy. Compare company email patterns before reaching out.

Profile bio

About Michael Roy

BUSINESS PROCESS OUTSOURCING (BPO) and CUSTOMER ENGAGEMENT:Omnichannel Contact Center Services | Back Office Operations | Predictive Analytics / AI | Process Automation & Continuous ImprovementRole: Development of customized, sourced partner solutions to improve customer experience for our clients and partners. Earning trust, growth and new business every day!Specialties: Custom consultative solutions, sales and partnerships leveraging BPO/BPM best practices that realize new revenues, reduce costs, and enhance customer loyalty and brand awareness. Customer experience (CX) advocacy, partnerships, analyst relations, speaker and evangelist.

Listed skills include Crm, Outsourcing, Strategic Partnerships, Leadership, and 46 others.

Current workplace

Michael Roy's current company

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Argo Contact Centers
Argo Contact Centers
Chief Solutions Officer at VSS | Contact Center Outsourcing, Omnichannel, AI & CX Transformation
AeroLeads page
8 roles · 26 years

Michael Roy work experience

A career timeline built from the work history available for this profile.

Chief Solutions Officer

Current

Lewiston, ME, US

I am enthused to lead the solutions, business development and customer engagement efforts with one of the finest team of leaders I've ever had the pleasure to work with in BPO. Industry Expertise includes: Healthcare; Cable/Satellite/Telecom; Retail and ECommerce; Banking/Financial Services; CPG, Non-Profit and Technology. ARGO offers Business Process.

May 2018 - Present

Svp, Customer Engagement Strategy And Business Development

Mumbai, MH, IN

Customer Management consulting and outsourcing solutions to the Healthcare Payer, Provider, Telehealth, Pharma and HealthTech sectors. - Patient and Member customer contact management with customized global delivery options- Telehealth support, remote patient monitoring and coaching solutions innovations- Customer engagement analysis, sourcing strategies.

Jul 2016 - Apr 2018

Vp, Strategy, Sales & Channels | North America

Mumbai, MH, IN

Firstsource is an innovative and award-winning global provider of business process outsourcing (BPO) services offering a comprehensive range of services across the industries of banking financial services and insurance, telecommunications, media and technology, and healthcare. Role: Strategy and Business Development for North American BPO Markets- Manage.

Dec 2012 - May 2016

Vice President, Client Development

Denver, CO, US

Customer Care and Business Process Outsourcing (BPO) solutions in lifecycle customer management, as well as back office order management and service delivery to the Communications and Technology industries (Wireline, Wireless, Cable, Broadband & Satellite companies and related Technology), Online Retail and HealthCare. Customer Management includes general.

Mar 2005 - Jun 2012

Director

Broomfield, Colorado, US

Commercial / Enterprise new sales for Voice Over IP (VoIP), Data and Converged Services to: Tier 1 providers of Conferencing, Contact Center, Outsourced Services, and other Broadband Services.

Jan 2004 - Feb 2005

Global Sales Management

Convergys Corporation

Global Sales & Account Management. BPO, ITO, Billing Platform and Customer Management Software Sales; Software and Service Consulting, Solution Sales; Leadership in Outsourced Customer Care Services for the Cable/Broadband, Telecom (Wireless & Wireline) industries.

2000 - 2004 ~4 yrs

Global Account Manager

Dallas, TX, US

Global Accounts leadership and Contact Center SME with focus on key industry verticals in Airlines/Travel, Computer Software/Hardware, and general Call Center Solutions. Leadership across teams for client consulting, new business and solution development, partner management and implementations.

Jul 1994 - Jul 2000
9 education records

Michael Roy education

Graduate Studies, International Business & Law

The American University Of Paris

Graduate Studies

Augustine Institute

Bachelor Of Science, Advertising; Marketing

University Of Florida

Education record

University Of Florida

Education record

University Of Florida

Bachelor Of Science - Bs

University Of Florida

Bachelor Of Science - Bs

University Of Florida

Education record

University Of Florida

Education record

University Of Florida
FAQ

Frequently asked questions about Michael Roy

Quick answers generated from the profile data available on this page.

What company does Michael Roy work for?

Michael Roy works for Argo Contact Centers.

What is Michael Roy's role at Argo Contact Centers?

Michael Roy is listed as Chief Solutions Officer at VSS | Contact Center Outsourcing, Omnichannel, AI & CX Transformation at Argo Contact Centers.

What is Michael Roy's email address?

AeroLeads has found 1 work email signal at @argocontact.com for Michael Roy at Argo Contact Centers.

What is Michael Roy's phone number?

AeroLeads has found 4 phone signal(s) with area code 303, 727 for Michael Roy at Argo Contact Centers.

Where is Michael Roy based?

Michael Roy is based in Buena Vista, Colorado, United States while working with Argo Contact Centers.

What companies has Michael Roy worked for?

Michael Roy has worked for Argo Contact Centers, Firstsource, Firstsource Solutions Limited, Startek Inc., and Level 3 Communications.

How can I contact Michael Roy?

You can use AeroLeads to view verified contact signals for Michael Roy at Argo Contact Centers, including work email, phone, and LinkedIn data when available.

What schools did Michael Roy attend?

Michael Roy holds Graduate Studies, International Business & Law from The American University Of Paris.

What skills is Michael Roy known for?

Michael Roy is listed with skills including Crm, Outsourcing, Strategic Partnerships, Leadership, Strategy, Business Development, Management, and Telecommunications.

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