Michael Spada Email & Phone Number

Boston, Ma, Us

Lawrence, Massachusetts, United States

Managing the training and development of retail employees for a regional chain of almost 70 convenience stores, gas stations, car washes, and food service establishments. This includes the development of training programs, the implementation of new policies and procedures, overseeing the training on new initiatives, and helping develop employees' career paths within the company.

Lawrence, Massachusetts

Development of training materials and systems, as well as conducting training sessions, for customer service representatives, oil and propane truck drivers, retail employees, and all other departments within the company.

Nashua, New Hampshire

Writing training manuals, standard operating procedures, corporate communications and literature, and any other requested technical or corporate documentation. Other duties include product and corporate photography, client communication, tech training, and videography.

Wilmington, Massachusetts

Writing work instructions, one point lessons, and assorted documentation. Shooting, producing, and editing training videos and other video content. Development of training programs.

Canterbury, United Kingdom

Lead games writer for an online magazine - news, reviews, interviews, previews, etc. Occasional music and film coverage.

Andover, Massachusetts

Hosting, producing, and distribution of an online sports entertainment podcast listened to by thousands monthly. The show's popularity was the direct result of aggressive social media marketing done independently by myself and others.

Waltham, Massachusetts

Inventory data entry, marketing and promotion, shipping, customer service, HR duties, and picking/packing of orders.