Mason Gunter Email & Phone Number

Columbus, Ohio, United States

Navigates multiple applications with the goal of achieving favorable medication outcomes for prior authorizations.Works effectively multiple account coordinators managing various medications to circumvent potential access challenges throughout the PA life cycle.Makes meaningful outreach to prescribing physicians’ offices to offer assistance with resolving barriers on stalled PAs.Assists prescribers and pharmacies via chat or phone call with troubleshooting errors, assisting with… Show more Navigates multiple applications with the goal of achieving favorable medication outcomes for prior authorizations.Works effectively multiple account coordinators managing various medications to circumvent potential access challenges throughout the PA life cycle.Makes meaningful outreach to prescribing physicians’ offices to offer assistance with resolving barriers on stalled PAs.Assists prescribers and pharmacies via chat or phone call with troubleshooting errors, assisting with account issues, and answering questions about our platform.Matches prescriber information to fax requests to ensure faxed prior authorizations are delivered to the correct and authorized users. Show less

Westfield Center, Ohio, United States

Answered inbound calls from customers, agents and mortgage companies to provide information on accounts, research situations and solve problems.Responded to emails and chats in a timely manner to assist with billing changes, provide ID cards and policy documents, and field general questions regarding billing.Documented, researched and resolved customer service issues.Developed a working knowledge of all functions in the customer service center, including cancellation workflow, cash… Show more Answered inbound calls from customers, agents and mortgage companies to provide information on accounts, research situations and solve problems.Responded to emails and chats in a timely manner to assist with billing changes, provide ID cards and policy documents, and field general questions regarding billing.Documented, researched and resolved customer service issues.Developed a working knowledge of all functions in the customer service center, including cancellation workflow, cash processing, electronic payments, drafts, and research. Show less

Beachwood, Ohio, United States

Proofread in AP Style and schedule posts for the Health Essentials blog.Uploaded entries for the content creation team to the Health Essentials blog.Created and continually updated pages for the main Cleveland Clinic website, including patient success stories.Assisted in multiple projects including; Heart, Vascular and Thoracic name changing, Lerner College of Medicine web creation, and multiple entries to the health library for heart health.

Cleveland, Ohio, United States

Maintained contact with clients on a day to day basis to ensure programs are running smoothly.Uploaded content to the Wealth or Real Estate website via Drupal and package content into spotlights and newsletters for a set duration of time. Pulled lead reports and various metrics for clients to use.

Bachelor Of Science (B.S.), Digital Sciences, Graduate

Activities and Societies: Alpha Sigma Pi (National Society of Leadership and Success) I graduated from KSU on August 19th, 2017 with my.

Education record