With 25 years experience in the IT industry I have gained a wide range of knowledge and technical ability . I have worked on a variety of projects both as a technical lead and liaison to clients. I have been involved with such aspects as installation, configuration , maintenance, support services, security, data recovery, and project planning. In addition I support 30-40 networks on a daily basis (Networks supported range from 25-500 users). These clients have support needs that require a vast array of knowledge in several areas, including, Windows, Linux, proprietary application testing, Virtualization, VOIP , VPN, and Security. Infrastructure experience ranges from single server single site configurations to multi-server, multi-site environments. I am required to deal with customers/clients both in sales and support roles. I am required to analyze situations, recommend solutions, devise specifications for projects based on needs of the clients, and provide clients with an appropriate business prospective on projects that may interject with current configuration of equipment. This prospective has gained me respect with all existing clients.Primarily, my focus has been on Virtualization and Cisco Unified Collaboration and Communication Systems. Specializing in the BE6K Which includes Call Manager, Call Unity and Instant Message and Presence. I have taken a larger role in consulting and the roll outs for the larger projects.