Miranda Heather Cantu Email & Phone Number

Austin, Texas, United States

Successfully managed and maintained WordPress websites.Demonstrated strong project management skills by effectively coordinating cross-functional teams, meeting project milestones, and ensuring on-time delivery of projects.Configured domains and subdomains, integrated SSL certificates, performed domain mapping, and implemented redirection strategies to enhance website functionality and user engagement.Implemented SEO strategies and tactics to boost website visibility and drive organic traffic growth.Conducted website audits and implemented performance optimizations to enhance loading speed, responsiveness, and overall site performance.Partnered with UI/UX designers to refine website design, streamline user interface elements, and elevate overall user experience.

Brownsville, Texas, United States

Brownsville, Texas, United States

Led the development and implementation of a website focused on interactive courses to support individuals seeking Texas Security License certificates. Utilized HTML/CSS and other relevant technologies to build and maintain the website. Once launched, provided technical support and trained others on how to use the platform to ensure successful course completion and certificationSetting up and configuring phones for use in the business using Mobile Device Management (MDM) software to ensure smooth and efficient communication within the company. This involve configuring phone settings, installing apps and updates, and troubleshooting any technical issues that may arise to ensure that employees have the necessary tools and resources to communicate effectively.Answering phone calls using 3CX VoIP software & responding to customer inquiries, complaints, & other requests for assistance in a timely manner to reduce response time by 30%.Recruiting & training individuals for various roles, including onboarding new employees & providing ongoing support & development to ensure success in their roles.

Brownville, Texas, United States

Managed and maintained the computer and server infrastructure of the company, including updating and upgrading systems as needed and adding new computers to the domain to ensure smooth and efficient operation. Managed the installation and configuration of Windows 10 operating system on a large scale, including mass deploying systems across the department and ensuring that all systems were properly configured and optimized for efficient operation.

Brownsville, Texas, United States

Worked as a Learning Assistant in the math department providing support to students under the direct supervision of a professor Responsibilities included leading review sessions, grading assignments, providing individual tutoring, and assisting with the development and implementation of course materials