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Mariana Henna is listed as Account Manager at PartnerHero at PartnerHero, a company with 432 employees, based in Sorocaba, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Mariana Henna.
Mariana Henna previously worked as Account Manager at Partnerhero and Customer Support Specialist II at Partnerhero. Mariana Henna holds Curso Superior De Tecnologia (Cst), Marketing from Esamc.
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Mariana Henna is a Account Manager at PartnerHero at PartnerHero. Colleagues describe her as "Mariana's presence on our team has been very valuable. Her dedication and attentiveness to both the intricate details of our work and the questions of her colleagues make her an exceptional team member. Mariana's proactive approach to understanding and adapting to new processes not only demonstrates her commitment to excellence but also serves as a guiding light for the rest of the team. One of Mariana's most admirable qualities is her unwavering willingness to support her colleagues. Whether it's clarifying confusing processes, offering guidance on best practices, or advocating for the needs of the team, Mariana consistently goes above and beyond to ensure that everyone feels supported and empowered. Her selflessness and dedication to the collective success of the team are truly commendable. Without a doubt, I wholeheartedly recommend Mariana for any position. Her exceptional ability to navigate complex processes with clarity and precision, coupled with her genuine desire to support and uplift her colleagues, makes her an invaluable asset to any team or organization. Mariana's contributions have undoubtedly elevated our team's performance, and I do not doubt that she would excel in any role she undertakes." and "I have had the pleasure of working with Mariana for some time now, and I must say, she is an invaluable asset to any team fortunate enough to have her. Mariana's adaptability and quick learning abilities are truly impressive. She navigates through changes in our program effortlessly, always maintaining a positive attitude and embracing new challenges quickly. Beyond her remarkable ability to adapt, she consistently takes ownership of her responsibilities, completing them well before deadlines and with minimal supervision. Her dedication to excellence is evident in every aspect of her work. Mariana's commitment to our core values is unwavering. She embodies reliability, accountability, and a strong work ethic, making her a shining example for her colleagues. In addition to her outstanding performance, Mariana's professionalism and pleasant demeanor make her a joy to work with. I have no doubt that she will continue to achieve great success in her future endeavors."
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A career timeline built from the work history available for this profile.
- Responsible for reducing churn risk and maintaining a good relationship with my assigned customers;- Work on account reviews to make sure that they're using the platform to the best for their companies;- Make calls to go through the specifics and suggestions for their accounts on how to automate and use available tools in their favor.
- Responsible for Customer Support via chat- Troubleshooting, analyzing technical issues, and providing solutions for customers- Providing high-level customer interaction- Worldwide support in English
- Prospect and manage Leads for the Sales Team through partner lists and customer referrals- Responsible for implementing new processes in SalesForce to track Leads and the Sales Team's activity. - Mapped all the company customers and their segments to understand their profiles and create lead scoring for prospecting.
- Technical Support via chat, email, and calls- Responsible for updating internal processes and customer-face documentation- Troubleshooting in LMS's environments, Asana, and SQL- Setting up courses to external LMSs - Canvas, and Blackboard- Providing high-level customer interaction- Worldwide support in English
Sorocaba, São Paulo
- Generating and analyzing new leads through different sources- Used ZoomInfo as a tool to enhance leads and contacts- Worked between Marketing and Sales teams to receive Inbound Leads and qualify them for the Sales Team approach- Responsible for updating the team’s metrics control and numbers for demand and timeline projection
Sorocaba, São Paulo
- Provided financial reports to UK and BR customers- Accruals, budgets and forecasts projections delivered on a monthly and yearly basis for energy and gas spendings- Finding billing errors with the reports outputs- Constantly presenting changes and enhancements on the reports to the customers- Giving insights on the reports outcomes to improve energy.
Sorocaba, São Paulo
- Data processing of US, AUS, and UK utility bills into an internal system- Utility bill analyses to find common billing errors- Creation of procedures and workarounds for system limitations- Responsible for investigating billing errors directly with the energy suppliers and customers- Assure that the data input process was correctly followed- Analyze.
Sorocaba, São Paulo
- Data processing of US, AUS, and UK utility bills into an internal system- Utility bill analyses to find common billing errors- Creation of procedures and workarounds for system limitations
Other employees you can reach at partnerhero.com. View company contacts for 432 employees →
Marco Alvarenga
Colleague at PartnerheroTegucigalpa, Francisco Morazán, Honduras, Honduras
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AC
Alicia Cruz
Colleague at PartnerheroSan Pedro Sula, Cortés, Honduras, Honduras
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Melencio Limon
Colleague at PartnerheroPhilippines, Philippines
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CS
Charrel Speaks
Colleague at PartnerheroGreensboro, North Carolina, United States, United States
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AR
Alex Radu
Colleague at PartnerheroBucharest, Bucharest, Romania, Romania
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DC
Daniel Carrillo
Colleague at PartnerheroSan Pedro Sula, Cortés, Honduras, Honduras
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NN
Noa Nascimento
Colleague at PartnerheroSão Paulo, Brazil, Brazil
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TS
Tricia Sese
Colleague at PartnerheroParañaque, National Capital Region, Philippines, Philippines
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FJ
Fernando J. Mendez
Colleague at PartnerheroTegucigalpa, Francisco Morazán, Honduras, Honduras
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LM
Luíza Mitke
Colleague at PartnerheroRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Mariana Henna works for PartnerHero.
Mariana Henna is listed as Account Manager at PartnerHero at PartnerHero.
Mariana Henna is based in Sorocaba, São Paulo, Brazil while working with PartnerHero.
Mariana Henna has worked for Partnerhero, Qmc Telecom Brasil, and Enel X.
Mariana Henna's colleagues at PartnerHero include Marco Alvarenga, Alicia Cruz, Melencio Limon, Charrel Speaks, and Alex Radu.
You can use AeroLeads to view verified contact signals for Mariana Henna at PartnerHero, including work email, phone, and LinkedIn data when available.
Mariana Henna holds Curso Superior De Tecnologia (Cst), Marketing from Esamc.
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