Daniel Carrillo Email & Phone Number

San Pedro Sula, Cortés, Honduras

• Ensure timely and professional responses to inquiries and complaints via emails and phone calls, by providing customers with accurate information about the status of their purchases, ensuring customer satisfaction and.
• Effectively and efficiently resolve customer issues and complaints by skillfully navigating the partner's multiple platforms for e-comm, inventory, fulfillment, and shipping management.
• Streamline our team's workflow by creating email templates that address recurring issues, which lead to increased satisfaction. Additionally, I regularly provide support to my team to ensure consistency in the.

Fort Lauderdale, Florida, United States

• Collected project specifications through detailed blueprint review, technical document analysis, and research using specialized software for accurate cost estimation of environmental air products.
• Collaborated closely with estimators, project managers, and engineers to gather project information, exchange data, and coordinate project details effectively.
• Assisted in the preparation of proposals, bids, and quotes by compiling cost estimates, creating supporting documentation, and ensuring timely submission of proposals to facilitate the sales process.
• Maintained thorough documentation of estimation processes and meticulous record-keeping. Also, generated reports as required to facilitate project estimation and cost analysis.

Coral Gables, Florida, United States

• Implemented inventory control processes using computer applications to accurately monitor current and incoming merchandise, track inbound/outbound transfers, and proactively resolve discrepancies for efficient.
• Monitored the daily fulfillment of online orders for both in-store pickup and shipping to ensure the achievement and surpassing of goals.
• Cultivated and maintained relationships with department managers to ensure their departments were consistently well-stocked and supported.
• Provided logistical support for internal company events on a seasonal basis, including setup and dismantling of installations.

Miami, Florida, United States

• Identified and provided excellent customer service to potential customers, confidently explaining the features, benefits, and pricing of luggage protection.
• Upsold and cross-sold additional services and products to complement luggage protection, aiming to increase sales and enhance customer satisfaction.
• Familiarized myself with the airport's layout and policies on luggage protection, including relevant rules and regulations, to provide accurate information to customers and build trust.

Application Development Engineering, Business/Office Automation/Technology/Data Entry

The goal is to be a professional equipped with extensive knowledge and skills to develop applications that meet the needs of diverse users.

Associate Of Arts (A.A.), Business Administration

Learned the business fundamentals in different fields, effective communication skills, problem-solving skills, and time.

Computer Technology Engineering, Technology

Gained knowledge of computer science, associated technologies, operating systems, programming languages, software engineering, databases.