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@mcorp.cx
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6 phones found area 415 and 614
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Michael Hinshaw is listed as Customer Experience Executive, Advisor and Strategist: Digital, Customer-Centric Innovation, Design and Transformation at McorpCX, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at mcorp.cx, phone signal with area code 415, 614, and a matched LinkedIn profile for Michael Hinshaw.
Michael Hinshaw previously worked as President at Mcorpcx and Mentor and Richard H. Holton Teaching Fellow at Uc Berkeley. Michael Hinshaw holds Mfa, Design And Communication from Academy Of Art University.
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Michael Hinshaw is a dynamic and effective customer experience leader, speaker and advisor, coaching executives and helping companies transform business practices to drive verifiable, customer-centric growth and measurable increases in ROI. Recognized as a Digital Customer Strategist and Customer Experience Innovator by ALM Intelligence, Forrester Research and others, he has been published and quoted in dozens of publications ranging from Harvard Business Review and Fast Company to American Executive and Time. He is also recognized on multiple “Top Global CX Influencers” lists such as Top 20 Customer Experience Leaders to Follow, Top 25 Customer Service Influencers, Top Customer Experience Influencers and many others. Co-author of the best-selling book “Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive, and How to Be One of Them,” Michael focuses on the market, social and technological forces driving disruptive innovation, and what it takes for companies to embrace and profit from this change.As a consultant to senior management, he helps clients integrate digital and customer-centric innovation to improve business performance, by transforming how they interact with customers. Some of the many organizations he has advised include lululemon, Microsoft, Pfizer, Staples, American Family Insurance and Blue Shield of California.Michael is also a Teaching Fellow in Entrepreneurship and Innovation at UC Berkeley’s Haas School of Business, and has held board seats at publicly traded, private and non-profit firms.
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San Francisco, Ca, Us
McorpCX is a leading customer experience management company delivering consulting, design and technology solutions to customer-centric organizations since 2002. Mcorp’s practical approach has led to measurable growth, deeper engagement, and better business outcomes for fast-growth market leaders and the Fortune 100.
Berkeley, Ca, Us
Guest lecturer and hands-on mentor to students in the MBA program at Lester Center for Entrepreneurship at UC Berkeley's Haas School of Business, most of whom are running or planning to launch innovative startups. In this role, I provide input to help these ventures evolve, accelerate and generally improve their chances for success.
MCorp Consulting is a customer experience consultancy that maps and improves the touchpoints between organizations and their customers. We’re the developers of Touchpoint Mapping, Brand Mapping and Loyalty Mapping, a series of proprietary research and analytical tools that take the guesswork out of decision making for corporate executives and brand marketers with proven, actionable and accurate data. Clients range from funded start- ups to large organizations such as GE, AT&T, T. Rowe Price, McKesson, Microsoft and The United Methodist Church.
A leading developer and manager of comprehensive Chinese business market data, delivering research and data-driven insights for Asia-focused Western businesses.
A customer insights company, Touchpoint Metrics developed the idea of mapping customer interactions across the customer relationship lifecycle, or customer journey, in early 2002. Their technology-enabled solutions allowed customers – primarily Fortune 100 corporations – to quantify the value and performance of individual touchpoints, and see where and how to prioritize and improve customer experience and drive measurably increased customer loyalty.
The Innes Group is an investment firm leveraging expertise and existing networks to identify and invest in early-stage enterprises with considerable value and growth potential. With a primary focus on business services, the firm has also invested in energy and internet services companies.
San Francisco, California, Us
Undergraduate courses taught included: Internet and Direct Interactive Marketing; Graduate level (MBA) courses taught included: Advanced Marketing Issues in e-Commerce.
As President/CEO, I set business strategy and led funding through initial rounds, subsequently taking the firm public. Over the next several years, Verida became the largest independent grain and inputs trader in Canada, ranked by business analyst JupiterResearch as number 18 in size (by value of annual trading volume) out of over 1,500 Net markets worldwide at that time. Through our wholly-owned subsidiary AgriPlace, the company had over 130,000 acres under agronomic management, and traded grain and other agricultural products online in a fully liquid, real time exchange through market maker agreements negotiated with over 700 active traders. Partnerships included ConAgra, Canada Malt, SGS Group, Cargill, and others.
Triad Inc. was a traditional brand strategy and corporate ID consultancy, delivering integrated marketing, branding and consulting services, including web site development and e-business strategy, for clients including Tier, Sanwa Bank, CBS Marketwatch, Bank of America, Imperial Bank and others. I began my role as President after leading a buyout of existing shareholders, then negotiated the sale of the firm in early 1999 after driving 150%+ annual growth for the preceeding two years.
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Michael Hinshaw works for McorpCX.
Michael Hinshaw is listed as Customer Experience Executive, Advisor and Strategist: Digital, Customer-Centric Innovation, Design and Transformation at McorpCX.
AeroLeads has found 1 work email signal at @mcorp.cx for Michael Hinshaw at McorpCX.
AeroLeads has found 6 phone signal(s) with area code 415, 614 for Michael Hinshaw at McorpCX.
Michael Hinshaw is based in San Francisco Bay Area, United States while working with McorpCX.
Michael Hinshaw has worked for Mcorpcx, Uc Berkeley, Mcorp Consulting, China Prime, and Touchpoint Metrics.
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Michael Hinshaw holds Mfa, Design And Communication from Academy Of Art University.
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