Cx Manager
Current- Virtual reality platform 'XROMEDA' operation and customer support.- Service operation and analysis of customer behavior.- Request improvement by analyzing and organizing customer inquiries.
Sep 2022 - Present
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Mihyang Lee Email & Phone Number
Customer Service & Experience / Service operation / Business Administration
at
올림플래닛 (olimplanet)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service & Experience / Service operation / Business Administration
Location
Seoul, South Korea, Korea, Republic Of
Company size
Who is Mihyang Lee? Overview
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Quick answer
Mihyang Lee is listed as Customer Service & Experience / Service operation / Business Administration at 올림플래닛 (olimplanet), a company with 20 employees, based in Seoul, South Korea, Korea, Republic Of. AeroLeads shows a matched LinkedIn profile for Mihyang Lee.
Mihyang Lee previously worked as CX Manager at 올림플래닛 (Olimplanet) and CS manager at 그리드. Mihyang Lee holds Bachelor'S Degree, Business Administration And Management, General from Sookmyung Women'S University.
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Email format at 올림플래닛 (olimplanet)
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올림플래닛 (olimplanet)
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Profile bio
About Mihyang Lee
With over two years of work experience in the metaverse and virtual reality industry, I am a passionate and skilled CX manager who strives to deliver the best customer experience and service operation for Olimplanet, a leading VR platform company in Korea. My core competencies include VR platform operation, customer behavior analysis, customer support, and service improvement.As the CX manager at Olimplanet, I am responsible for the operation and customer support of ELYPECS, a popular virtual reality platform that allows users to create, share, and enjoy various content. I monitor and analyze customer behavior, feedback, and satisfaction, and use the data to identify and request improvement opportunities for the service. I also support the sales and marketing team by providing customer insights and testimonials. Some of the skills that I use and develop in this role are communication, data analysis, platform operation, and customer experience.
Current workplace
Mihyang Lee's current company
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올림플래닛 (Olimplanet)
7 roles
Mihyang Lee work experience
A career timeline built from the work history available for this profile.
Cs Manager
그리드
- Metaverse platform 'MOIM' sales & operation team- Sales team support and several activities for customer satisfaction
Nov 2021 - Aug 2022
Cx Manager
- Dating App 'Glam' Customer Service Team- To solve a problem in response to a customer's request- Daily/weekly/monthly customer's behavior data analysis
May 2021 - Oct 2021
Customer Service Specialist
- Dating App 'Amanda' & 'Youidate' CS team- Operation on the multiple channels (Mobile, Web, SMS, Email, Call) - Qualitative, Quantitative Analysis for planning & developing the functions or services
Mar 2020 - May 2021
May 2017 - Jan 2019
Content Reviewer
- Collaboration with Contents Planning & Marketing team- QC, QA the contents before publishing- Suggest the customer perspective contents to Contents team- Analysis the feedback from customers on the platform
Nov 2015 - Aug 2016
Content Management Specialist
- Microsoft Portal MSN Korea team- Contents Management: Publishing, Editing, Moderation, Review of Contents- Support: Troubleshoot issues / Raise the ticket for support- Data Analysis: collaboration with Data support team and analysis for daily, weekly, monthly report
May 2013 - Apr 2015
Team & coworkers
Colleagues at 올림플래닛 (olimplanet)
Other employees you can reach at zipview.kr. View company contacts for 20 employees →
SH
Sanghyup Han
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
View →
OK
Olim Kwon
Colleague at 올림플래닛 (Olimplanet)Gangnam District, Seoul, South Korea, Korea, Republic Of
View →
KH
Kyungmin Hwang
Colleague at 올림플래닛 (Olimplanet)South Korea, Korea, Republic Of
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김
김수한무
Colleague at 올림플래닛 (Olimplanet)Seoul, South Korea, Korea, Republic Of
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유
유유재훈
Colleague at 올림플래닛 (Olimplanet)South Korea, Korea, Republic Of
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HL
Hosung Lee
Colleague at 올림플래닛 (Olimplanet)Seoul, South Korea, Korea, Republic Of
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HC
Heejae Choi
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
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김
김김동영
Colleague at 올림플래닛 (Olimplanet)Changwon Metropolitan Area, Korea, Republic Of
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신
신승호
Colleague at 올림플래닛 (Olimplanet)Seoul Incheon Metropolitan Area, Korea, Republic Of
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김
김정옥
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
View →
Sanghyup Han
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
View →
OK
Olim Kwon
Colleague at 올림플래닛 (Olimplanet)Gangnam District, Seoul, South Korea, Korea, Republic Of
View →
KH
Kyungmin Hwang
Colleague at 올림플래닛 (Olimplanet)South Korea, Korea, Republic Of
View →
김
김수한무
Colleague at 올림플래닛 (Olimplanet)Seoul, South Korea, Korea, Republic Of
View →
유
유유재훈
Colleague at 올림플래닛 (Olimplanet)South Korea, Korea, Republic Of
View →
HL
Hosung Lee
Colleague at 올림플래닛 (Olimplanet)Seoul, South Korea, Korea, Republic Of
View →
HC
Heejae Choi
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
View →
김
김김동영
Colleague at 올림플래닛 (Olimplanet)Changwon Metropolitan Area, Korea, Republic Of
View →
신
신승호
Colleague at 올림플래닛 (Olimplanet)Seoul Incheon Metropolitan Area, Korea, Republic Of
View →
김
김정옥
Colleague at 올림플래닛 (Olimplanet)Seoul, Seoul, South Korea, Korea, Republic Of
View →
1 education record
Mihyang Lee education
FAQ
Frequently asked questions about Mihyang Lee
Quick answers generated from the profile data available on this page.
What company does Mihyang Lee work for?
Mihyang Lee works for 올림플래닛 (olimplanet).
What is Mihyang Lee's role at 올림플래닛 (olimplanet)?
Mihyang Lee is listed as Customer Service & Experience / Service operation / Business Administration at 올림플래닛 (olimplanet).
Where is Mihyang Lee based?
Mihyang Lee is based in Seoul, South Korea, Korea, Republic Of while working with 올림플래닛 (olimplanet).
What companies has Mihyang Lee worked for?
Mihyang Lee has worked for 올림플래닛 (Olimplanet), 그리드, 큐피스트 Cupist Inc., Nextmatch, and Pikicast Inc..
Who are Mihyang Lee's colleagues at 올림플래닛 (olimplanet)?
Mihyang Lee's colleagues at 올림플래닛 (olimplanet) include Sanghyup Han, Olim Kwon, Kyungmin Hwang, 김수한무, and 유유재훈.
How can I contact Mihyang Lee?
You can use AeroLeads to view verified contact signals for Mihyang Lee at 올림플래닛 (olimplanet), including work email, phone, and LinkedIn data when available.
What schools did Mihyang Lee attend?
Mihyang Lee holds Bachelor'S Degree, Business Administration And Management, General from Sookmyung Women'S University.
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