Mohamad Ismail Email & Phone Number

United Arab Emirates

• Surpassed monthly sales targets consistently, achieving an average of 120% of the assigned quota, recognized as a top-performing sales executive within the company.• Demonstrated exceptional customer-centric approach, resulting in a high customer retention rate of 85% and receiving positive feedback from clients for delivering tailored solutions that met their unique needs.• Spearheaded the development of product-specific sales forecasts, contributing to a 15% increase inrevenue… Show more • Surpassed monthly sales targets consistently, achieving an average of 120% of the assigned quota, recognized as a top-performing sales executive within the company.• Demonstrated exceptional customer-centric approach, resulting in a high customer retention rate of 85% and receiving positive feedback from clients for delivering tailored solutions that met their unique needs.• Spearheaded the development of product-specific sales forecasts, contributing to a 15% increase inrevenue for key product lines and enabling more accurate inventory management.• Took charge of the store's supply chain, optimizing product inventory levels, which led to a 20% reductionin stockouts and enhanced overall operational efficiency.• Nurtured smooth customer relationships by proactively resolving customer inquiries and concerns withinmy authority, resulting in a 95% customer satisfaction rate.• Pioneered strategic B2B initiatives targeting specific high-potential customers, successfully expanding thebusiness's sales by 30% within the first quarter of implementation. Show less

Greater Accra, Ghana

• Collaborated directly with the General Manager to formulate key decisions and devise strategic plans, resulting in a 10% increase in overall operational efficiency for the Co-op.• Spearheaded effective oversight of the operational departments, namely Grocery, Produce, Wellness, and Front End, streamlining processes and achieving a 20% reduction in customer complaints.• Implemented stringent product and purchasing guidelines throughout the organization, resulting in a 12% improvement… Show more • Collaborated directly with the General Manager to formulate key decisions and devise strategic plans, resulting in a 10% increase in overall operational efficiency for the Co-op.• Spearheaded effective oversight of the operational departments, namely Grocery, Produce, Wellness, and Front End, streamlining processes and achieving a 20% reduction in customer complaints.• Implemented stringent product and purchasing guidelines throughout the organization, resulting in a 12% improvement in product quality and cost savings of $50,000 annually.• Managed departmental purchasing budgets meticulously, optimizing resource allocation and contributing to a 5% reduction in procurement expenses without compromising on quality.• Implemented a comprehensive equipment maintenance program, ensuring Co-op equipment was consistently in excellent working condition, leading to a 25% decrease in equipment breakdowns and enhancing overall operational reliability Show less

Master Of Business Administration - Mba

Activities and Societies: • Project Management

Bachelor'S Degree, Business Management

Activities and Societies: • Emotional Intelligence Workshop, 2019 • Business Fundamentals Seminar, 2019