• Spearheaded the nationwide launch and operation of Rental service, achieving outstanding success.• Successfully acquired, onboarded, and trained over 100K+ vendors across Bangladesh.• Cultivated lasting relationships with over 200 corporate users in Dhaka, Chattogram, and Sylhet.• Implemented innovative strategies to enhance customer service and satisfaction.• Established hubs to support Dhaka, Chattogram, and Sylhet operations, ensuring seamless service delivery.

• Played a pivotal role in the successful launch and operation of Jatri Rental across the country.• Completed acquisition, training, and onboarding of 50K+ merchants within 1 year, establishing a strong vendor network.• Demonstrated exceptional sales acumen, acquiring 50+ corporate users in Dhaka, Chattogram, and Sylhet.• Developed and implemented effective strategies to meet product requirements and customer demand.• Established a call center to provide comprehensive support to… Show more • Played a pivotal role in the successful launch and operation of Jatri Rental across the country.• Completed acquisition, training, and onboarding of 50K+ merchants within 1 year, establishing a strong vendor network.• Demonstrated exceptional sales acumen, acquiring 50+ corporate users in Dhaka, Chattogram, and Sylhet.• Developed and implemented effective strategies to meet product requirements and customer demand.• Established a call center to provide comprehensive support to drivers and customers. Show less

• Successfully launched nationwide Car Rental, concurrently reducing staffing costs by 15% and boosting revenue by 12%.• Spearheaded business strategy development, report analysis, and action planning. • Acquired and managed 500+ vendors, ensuring top-notch service quality. • Conducted market surveys, research, and evaluations, driving effective service updates.Business Development | Sales | Marketplace

• Developed and implemented strategies leading to 25% revenue growth and 20% client increase in 6 months.• Drove logistics revenue from BDT 500K to 4M within 2 years through efficient shifting and transport services strategies.Strategic Business Unit Lead | Business Team | Sales Team

• Maintained a 9.5/10 customer satisfaction score, promptly addressing queries and resolving complaints.• Resolved 89% of complaints within a week, ensuring high customer satisfactionService Operations | Operations Team