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Michael Trozzo Email & Phone Number
Sachbearbeiter-IT
at
Kommunalbetrieb Krefeld
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Sachbearbeiter-IT
Location
Krefeld, North Rhine-Westphalia, Germany
Company size
Who is Michael Trozzo? Overview
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Quick answer
Michael Trozzo is listed as Sachbearbeiter-IT at Kommunalbetrieb Krefeld, a with 50 employees, based in Krefeld, North Rhine-Westphalia, Germany. AeroLeads shows a matched LinkedIn profile for Michael Trozzo.
Michael Trozzo previously worked as Learning Design Analyst at Mckinsey & Company and Global Helpdesk Knowledge Specialist at Mckinsey & Company. Michael Trozzo holds Ba, Mathematics/Computer Science from Purchase College, Suny.
Company email context
Email format at Kommunalbetrieb Krefeld
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Kommunalbetrieb Krefeld
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Profile bio
About Michael Trozzo
Michael Trozzo is a Sachbearbeiter-IT at Kommunalbetrieb Krefeld. Colleagues describe him as "Having worked with Mike for a year, I have to say he is an excellent professional. He helped me understand the company’s project management process, in particular digital development of learning programs and introduced me to useful tools. He is a professional, who always aims for high standards and perfection. I am impressed with his work ethic and communication skills. Mike is a great team player as well, he is always there for you to guide and assist and he does it with a smile. Every company would be lucky to have a professional like Mike."
Current workplace
Michael Trozzo's current company
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Kommunalbetrieb Krefeld
9 roles
Michael Trozzo work experience
A career timeline built from the work history available for this profile.
Learning Design Analyst
Responsible for conceiving and developing e-learning and video training content to our IT Support organization. Handled all aspects of development including storyboarding, scripting, voiceover and editing. Worked successfully with stakeholders and SMEs. Provided live training in person and via Zoom. Also mentored other teams in the organization in methods of building engaging content.
Sep 2015 - Oct 2023
Global Helpdesk Knowledge Specialist
Was responsible for updating and maintaining the IT Support Knowledge Base. Was also involved in training the specialists using the Knowledge Base with Knowledge-Centered Support (KCS) principles.
Jun 2013 - Sep 2015
Global Helpdesk Senior Specialist
Handled difficult and escalated support calls; also mentored and trained new helpdesk colleagues.
Jun 2011 - Jun 2013
Global Helpdesk Specialist
Was responsible for providing front-line support in a variety of technologies to end-users.
Dec 2006 - Jun 2011
Migration Specialist
Configured and installed new PCs and laptops as part of a rollout project for a customer with numerous locations in Germany. Installed software packages and set up cabled and wireless networks.
Jun 2006 - Sep 2006
Hardware Programmer
Analytic Pipe Gmbh
Development of embedded systems integrated in pipeline measuring devices. Programmed in C, using the Motorola Triton processor, interfaced with eCos and RedBoot systems. Also developed a program for the Intel 8051 processor.
Oct 2003 - Apr 2005
Technical Support/Software Programmer
At-Your-Service Software
Responsible for enhancements and fixes to the software marketed by the company. Programming was done in Delphi 5 and SQL using Paradox databases. Managed the delivery of technical support to end-users of the software, assisting in installing, configuring, and troubleshooting.
Jun 1998 - Sep 2001
Manager, Catalog Sales Department
Post Marine Supply, Inc.
Responsible for all facets of customer service and logistics for the mail-order department. Conceived, designed, and maintained the company’s Internet presence. Managed all computer-related aspects of the company’s move to a new facility and rolled out the company’s LAN in the new building. Was additionally responsible for training new employees in the use of the system.
Mar 1994 - Apr 1998
1 education record
Michael Trozzo education
FAQ
Frequently asked questions about Michael Trozzo
Quick answers generated from the profile data available on this page.
What company does Michael Trozzo work for?
Michael Trozzo works for Kommunalbetrieb Krefeld.
What is Michael Trozzo's role at Kommunalbetrieb Krefeld?
Michael Trozzo is listed as Sachbearbeiter-IT at Kommunalbetrieb Krefeld.
Where is Michael Trozzo based?
Michael Trozzo is based in Krefeld, North Rhine-Westphalia, Germany while working with Kommunalbetrieb Krefeld.
What companies has Michael Trozzo worked for?
Michael Trozzo has worked for Kommunalbetrieb Krefeld, Mckinsey & Company, Dacher Systems Gmbh, Analytic Pipe Gmbh, and At-Your-Service Software.
How can I contact Michael Trozzo?
You can use AeroLeads to view verified contact signals for Michael Trozzo at Kommunalbetrieb Krefeld, including work email, phone, and LinkedIn data when available.
What schools did Michael Trozzo attend?
Michael Trozzo holds Ba, Mathematics/Computer Science from Purchase College, Suny.
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