Managing Consultant providing SAP Security and GRC design, configuration, implementation and support to global customers. Delivering new solutions alongside a managed service involving account management, solution design, business as usual support, project deliveries, defect fixes, upgrades and delivering change requests for multiple SAP, GRC and SailPoint customers.-Design, configuration and support in SAP GRC, SailPoint, Saviynt, NTT CPGRC c- SAP S/4 HANA, ERP, CRM, BI/BPC, SRM, APO, PI roles and authorisations specialist -Business Objects Roles and Privileges-FIORI Roles and Privileges-Screen Personas Roles and Privileges-Hybris Roles and Privileges

Global SAP Security and Authorisations role delivering projects, upgrades, implementations, change requests, defect fixes and business as usual support for multiple SAP systems.ERP, CRM, BI/BPC, APO roles and authorisationsSAP HANA Roles and PrivilegesBusiness Objects Roles and PrivilegesFIORI Roles and PrivilegesScreen Personas Roles and PrivilegesCPGRC use and developmentHybris Roles and Privileges

Supporting the implementation and configuration of SAP Single Sign On, SAP Identity Management and Dynamic Authorisation Management in a Cloud based implementation.

• Manage team of specialists, ensuring that SAP configuration changes and developments are made in line with the ICT Release plan, tested appropriately and adhere to outlined principles• Maintenance of up to date call and problem records in the appropriate service management system• Maintenance / support of SAP related application interfaces, batch processes and middleware as required• Communication of problem status or resolution to the end user / customer help desks as required• Response to change requests, this includes completion of initial impact assessments, making configuration changes and co-ordination of testing.• Carry out detailed design within functional areas to ensure that the design follows the functional area design principles and will not negatively impact existing configuration• Ensure documentation is maintained in the appropriate repository.• Day to day management of a team of SAP technicians• Quality assure own team’s functional and technical specifications, configuration documentation and test scripts ensuring it is stored in the appropriate repository• Ensure delivery of effective performance to achieve targets set out in customer Service Level Agreements and Key Performance Indicators• Identification of continuous improvement opportunities and presenting these to the relevant stakeholders for investigation and/or consideration.• Provide development advisory services to project teams and input to change and release management processes• Liaise with process streams over production of functional requirements specifications• Work with the Application Team Lead, Application Configuration Specialists and Team Manager(s) to implement new ways of working, address new customer requirements and drive continuous improvement.• Working with Change Manager in relation to co-ordination and implementation of support packs and developments• Subject matter expert both functionally and technically in SAP roles and authorisations

• Build, support and maintenance of Roles and Authorsations across ERP BI, SRM, BW, CRM and PI systems with a 15,000+ user base. • Technical subject matter expert in the following areas of Security:User Administration Profile GeneratorStructural authorisations;Context sensitive authorisations;Direct and Indirect role assignmentRole derivationComposite rolesSegregation of duties• Investigating and resolving business as usual Roles & Authorisation related defects• Requirement gathering and impact assessing Roles and Authorsation related Requests for Change• Building, unit testing and implementing new roles and profiles in a quarterly release cycle• Establishing and maintaining an SAP system security and control strategy for the SSC supported systems and users• Production and maintenance of Security Policy and Authorisation Concept. • Close liaison with the SSC Security and Accreditation Manager and be compatible with overall SSC security policies. • Create new security profiles and review the design and configuration of existing security profiles. • Create new authorisation objects and review the design and configuration of existing authorisation objects.• Maintenance of SAP system security parameters• User administration including mass changes and licensing statistics • Provide support and advice on all aspects of SAP system security in relation to incident resolution within SSC• Ensuring all necessary documentation is accurately completed to satisfy Profile and Authorisation Object creation/amendment.• Ensure SAP Security Profiles and Authorisation objects are delivered to achieve targets set out in customer Service Level Agreements.• Work with the relevant stakeholders to implement new ways of working, address new customer requirements and drive continuous improvement.• Work with the Security and Accreditation Manager to co-ordinate SAP system security policies with general SSC information security policies

• Build, support and maintenance of SAP Roles and Authorsations within a business as usual environment• User administration in a business as usual environment Worked on the following three projects as Security Specialist:Driver and Vehicle Licensing Agency SAP HR implementation Driving Standards Agency SAP HR implementation DfT Shared Services implementation • The most major of these projects was the DfT Shared Services implementation which went live in April 2007. During this project I successfully: Determined the Security Policy and Authorisation Concept for the Shared Services systems (ERP, CRM, SRM, BI and PI). Carried out the development, build and unit testing of authorisation concepts such as Central User Administration, Indirect Role Assignment, Context Sensitive authorisations and Structural Authorisations. Participated in Roles and Authorisations workshops with Business Units to outline the Security Concept and provide SME advice as required Maintained and supported Development, Integration and UAT user ids/authorisations for project members. Liaised with project members to ascertain requirements for single and composite roles and advised on transaction suitability and segregation of duty issues. Designed, built and documented single and composite roles for ERP, CRM, SRM, BI and PI Supported unit testing and User Acceptance Testing by creating user ids and ensured role testing was carried out. Ensured there was a timely resolution of role issues identified using Mercury Test Director for logging and problem management. Liaised with Business Units to gather information on Production end user access for assignment at go-live Produced, tested and executed LSMW scripts and for mass loads of user ids, indirect role to position assignments, mass assignment of portal groups and parameters.

Worked on the following projects as SAP Travel Management Developer: Driver and Vehicle Licensing Agency SAP implementation Driving Standards Agency SAP implementation Driver and Vehicle Licensing Northern Ireland SAP implementation • Designed, configured and supported implementation of Travel Management module with a total user base of 5000+. • Requirement gathering by holding workshops with process experts and customers• Carried out configuration of the travel management module within SAP, troubleshooting and problem solving of issues identified during build• Carried out testing and provided resolutions to defects identified• Record automated Quicktest scripts for testing purposes and produce testing scripts in Test Director• Provided support to end users following go-live• Provided end user face to face training following go live and produced detailed an user friendly operating instructions• Fully documented and blueprinted the solution and produced detailed configuration guides