Mark Hurst Email & Phone Number

With 40 years of diverse business operations experience, I am a seasoned and accomplished senior leader with a proven track record of success in delivering outstanding results in a variety of industries, including startups to Fortune 500 companies. My expertise spans across strategic transitions, business transformation, operations and development, corporate strategy, process improvement, and finance, enabling me to effectively solve complex business challenges and drive growth.I am a visionary leader with a collaborative and team-based approach, engaging all stakeholders to promote creative thinking and innovation. My commitment to excellence has resulted in significant cost savings, revenue growth, and improved customer satisfaction, making me an invaluable asset to any organization.Currently serving as a Business Partner at On Point Training & Consultancy, I provide expert operational and management guidance to clients, resulting in an impressive re-engagement rate of over 90% on contracts. My achievements include over $2M in cost savings, $3M in increased revenue, and over $5M in operational savings across my client portfolio.Previously, I held key leadership positions, including Corporate Risk Management Strategist and Global Problem Management Director at DXC Technology, where I led the unification and development of Service Management teams from HPE and CSC into a single global delivery team. In my role as Americas Regional Incident & Problem Management Capability Lead and Transformation Lead – Global Accounts at Hewlett-Packard (later Hewlett-Packard Enterprise), I was instrumental in restructuring global accounts, delivering substantial cost savings, and improving customer satisfaction. Additionally, I implemented corporate-wide Lean Six Sigma training and project execution.In conclusion, I am a seasoned senior leader with a wealth of business operations experience and a proven track record of delivering exceptional outcomes. My expertise and leadership skills make me a valuable asset to any organization, and I am committed to driving creative thinking, innovation, and meaningful improvements to business performance, finance, and client NPS scores.

Listed skills include Business Transformation, Change Management, Stakeholder Management, Program Management, and 18 others.

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  Global Problem Management Capability Leader

  Dxc Technology

  British Columbia, Canada