• Develop corporate plans for a variety of HR matters such as compensation, benefits, health, and safety.• Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training, and development.• Oversee all HR initiatives, systems, and tactics.• Supervise the work of HR personnel and provide guidance.• Serve as the point of contact for employment relations. • Monitor adherence to internal policies and legal standards• Deal with grievances and violations invoking disciplinary action when required.• Anticipate and resolve litigation risks.• Report to senior management by analyzing data and using HR metrics.

• Manage HR process workflow for a team of Human Resources Regional Center (HRRC) Managers, 100+ Coordinators and Leads for dedicated businesses. • Ensure that services are delivered to sites in a timely and defect-free manner – monitor against service level agreements and quality targets. • Anticipates issues and influences action plans for developing business or operations site/region talent. • Effectively hire and promote leaders through career growth plans and developing internal talent. • Coach and performance managed RC Managers, RC Coordinators and Leads on process excellence. • Works with senior leaders on strategic initiatives and works directly with the Transition Manager and Tech team to create solutions and assist in implementing them to the Sites. • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.• Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.• Implemented strategies that promoted retention efforts and reduced turnover rates.• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.• Analyzed trends and metrics to develop solutions and programs aimed at creating sustaining company culture.• Created and implemented forward-thinking initiatives to improve employee engagement for over 2000 employees.• Monitored and handled all employee claims, including performance-based and harassment incidents.

• Helps clients strategically integrate effective HR processes, programs and practices into their daily operations.• Perform internal reviews and audit of current systems and policies.• Ensure business practices are in accordance with human resource policies and labor laws.• Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management policies, procedures, programs and application of related government laws and regulations.• Provide advice on discipline process, conduct disciplinary review conferences and advise on appropriate outcome.• Participate in the design, development and implementation of innovative workforce retention programs.

• Structured compensation and benefits according to market conditions and budget demands• Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards• Collaborate on hiring and training of new employees, professional growth of staff, and team building and motivation• Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks, and on-boarding with distribution of new-hire paperwork to appropriate department heads• Maintained current understanding of state and federal policies such as EEOC and ADA• Directed and controlled various benefit programs, including 401K, medical, dental and vision• Adhered to all federal and state guidelines and managed payroll and benefits for over 130 employees• Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes

• Directed and controlled various benefit programs, including 401K, medical, dental and vision• Assessed and improved compensation packages to attract highly qualified applicants for organizational vacancies• Structured compensation and benefits according to market conditions and budget demands• Assessed client feedback and delivered information to management for corrective action• Monitored and handled all employee claims, including performance-based and harassment incidents