Mia G Email and Phone Number

Title Clearance (refinance) Reviews daily reports to ensure completion of assigned duties. Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA. Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company professionally and in a timely manner. Maintain open communication with management and client. Deed Preparation. Payoff/Subordination request Resolve rejected curative issues. Attend and participate in bi-weekly team meetings. All other duties as assigned.

Title Clearance (refinance) Reviews daily reports to ensure completion of assigned duties. Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA. Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company professionally and in a timely manner. Maintain open communication with management and client. Deed Preparation. Payoff/Subordination request Resolve rejected curative issues. Attend and participate in bi-weekly team meetings. All other duties as assigned.

Under Contract Title Clearance (REO) Reviews daily reports to ensure completion of assigned duties. Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA. Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company professionally and in a timely manner. Maintain open communication with management and client. Deed Preparation. Resolve rejected curative issues. Attend and participate in bi-weekly team meetings. All other duties as assigned.

Title Clearance (refinance) Reviews daily reports to ensure completion of assigned duties. Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA. Address inquiries from client, seller’s agent, buyer’s agents, internal staff and Asset Management Company professionally and in a timely manner. Maintain open communication with management and client. Deed Preparation. Resolve rejected curative issues. Attend and participate in bi-weekly team meetings. All other duties as assigned. Scheduling Schedule all closings on iClose calendar  Manage iClose agents work load Communicate with borrower date and time of closing Confirm LPOA was executed by borrower Monitor and prioritize individual’s scheduling WIP to ensure the company’s 2 hour turn time commitment to client is met Confirm closing appointment completion via phone, fax, and/or email with borrower, iClose agent, client, and closing team Update status screen regarding the appointment completion information provided via fax, phone, or email Pull and monitor iClose scheduling WIP Update iClose calendar

Customer Service Provide outstanding customer service through achieving customer satisfaction Effectively and professionally handle customer issues Communicate business needs to manager Input customers appointments in system Update customer profiles Promote special offers Maintain overall appearance of salon Verify inventory Handle all customer sales and service Effectively train new associates on salon procedures