Mia Gutierrez Email & Phone Number

Greater San Diego Area

• Lead teacher for 2 year old classroom• Resolve inquiries parents, students, or staff present on a daily basis• Consistently keep up to date on student records, lesson plans, and assessments• Coordinate safety statistics of school and provided accurate reports to staff members• Train new and current employees on curriculum, policies, and trial iPad program • Provide administrative support to managers and staff• Supervise and support all teachers and staff with safety information and advice • Communicate with management on safety issues and reports• Support other co-workers with various duties such as classroom management and record keeping

San Antonio, Texas Area

• Greeted customers and provided appropriate solutions to meet customer needs and expectations• Worked collaboratively with-in a team environment to ensure a professional and efficient product delivery to customers• Coordinated appointments and efficiently processed transactions within busy, fast-paced environment• Recommended new products and upcoming events to customers• Maintained a professional appearance and attitude towards all customers and staff• Prepared sales contracts and carried out collection activities• Assisted with store stocking, floor-sets and opening/closing procedures

San Antonio, Texas Area

• Greeted customers, cultivating rapport and smooth communication with each one• Cooperatively worked with others to ensure a productive and positive environment• Utilized trouble-shooting skills to resolve issues, assist customers and encourage continual feedback• Provided training, development, and direction to new staff members • Maintained knowledge of store inventory and sales activities• Successfully managed and processed orders both personally and over the phone• Maintained health, and safety standards in work areas• Effectively coordinated with staff members to ensure efficient processing of orders and customer satisfaction• Coordinated aspects of party room reservations and set up

Houston, Texas Area

• Directed incoming calls, established appointments, greeted guests and successfully handled daily customer service needs• Demonstrated technical selling skills and product knowledge• Executed administrative tasks including filing, data entry, and record keeping• Attracted potential customers to company’s promotions and advertisements

Houston, Texas Area

• Successfully arranged, categorized, and distributed supplies for all teacher lesson plans• Managed and reorganized all teaching supplies to provide teachers with uncomplicated accessibility • Sorted and distributed incoming mail• Assisted in data entry and document development

Bachelor Of Arts (Ba), Interdisciplinary Studies

Activities and Societies: Children Are Reason Enough 2011-2012 Intramural Soccer Team 2011 Vice President of Catholic Daughters of America.

General Studies

Activities and Societies: Women's Soccer Team 2007-2009