Vp, Global Technical Support
Current
Dec 2022 - Present
AeroLeads people directory · profile
Mia Lukic Email & Phone Number
GTM SaaS Leader
at
Planhat
1 work email found
@planhat.com
2 phones found area 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
GTM SaaS Leader
Location
Philadelphia, Pennsylvania, United States
Company size
Who is Mia Lukic? Overview
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Quick answer
Mia Lukic is listed as GTM SaaS Leader at Planhat, a company with 31 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at planhat.com, phone signal with area code 415, and a matched LinkedIn profile for Mia Lukic.
Mia Lukic previously worked as VP, Global Technical Support at Planhat and Client Experience Director - Global Customer Communications at Meltwater. Mia Lukic holds Bachelor Of Arts (B.A.), Philosophy,Italian (Double Major) from University Of Pennsylvania.
Company email context
Email format at Planhat
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{first}@planhat.com
89% confidence
AeroLeads found 1 current-domain work email signal for Mia Lukic. Compare company email patterns before reaching out.
Profile bio
About Mia Lukic
Helping a range of CS leaders implement and operationalize their CS strategies, ranging from driving expansion programs to developing customer feedback processes.Over the course of 15 years I have acquired cross-functional skills in management, new business sales, customer success, marketing, leadership and project management. My passion is in customer success strategy and ensuring that I can share my knowledge with companies that are establishing, revamping, rethinking or just wanting to become trail blazers in how they look at their customers and revenue attached to them.I have successfully implemented and acted as project manager on many projects during my time at Meltwater but 2 large-scale customer success initiatives stand out:- One has been creation, integration and overall development of Intercom into our customer engagement and growth hacking programs targeting over 30,000 customers in 13 languages;- The other has been implementation of a CSM tool into the daily work lives of our global CS organization to ensure efficiency, encourage strategic approach in CS and lower churn through insights.
Listed skills include Online Advertising, Social Media Marketing, Market Research, Sales, and 14 others.
Current workplace
Mia Lukic's current company
Company context helps verify the profile and gives searchers a useful next step.
Planhat
7 roles
Mia Lukic work experience
A career timeline built from the work history available for this profile.
Client Experience Director - Global Customer Communications
In charge of planning, designing and implementing global programs to increase user engagement with our brand and products through proactive client outreach. Create and establish retention and growth hacking campaigns through a client engagement management software (Intercom) and align all systematic outreach communications across different departments.
Jun 2016 - Dec 2020
Managing Director - Key Accounts North America
Managing a team that handles Key and Enterprise Accounts for North America. Ensuring that we deliver on KPIs as an office and meet budgetary assignments. In charge of personnel training and development, and management of a 10+ team of Senior Key Account Managers and Business Analysts. Responsible for accounts amounting to 30% of overall North America.
Apr 2015 - Jun 2016
Strategic Account Executive
Responsible for renewing and growing a $3M ARR portfolio of Meltwater's largest East Coast clients. Delivered consistently strong results with lowest company gross churn and net churn. In 2014 was #1 CS account manager globally among the 350+ people large CS organization, responsible for over $3.5M in renewal and new money revenue.
Oct 2012 - Mar 2015
Senior Product Specialist/Business Development
Working for a SaaS company in helping expand our product portfolio within our current client base.
Nov 2011 - Oct 2012
Sales Manager
Sep 2008 - Nov 2011
Hr Associate Intern
Developed database for improvement on university recruiting for full-time hires. Worked as a Project Lead on establishing a Russian recruiting website for the Moscow office.Managed internal events for promotion of university recruiting
May 2007 - Sep 2007
Team & coworkers
Colleagues at Planhat
Other employees you can reach at planhat.com. View company contacts for 31 employees →
CG
Cole Geitner
Colleague at PlanhatIndianapolis, Indiana, United States, United States
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KG
Karina Goncalves Araujo
Colleague at PlanhatMunicipio Plaza, Miranda State, Venezuela, Venezuela, Bolivarian Republic Of
View →
VT
Vítor Torres Videira
Colleague at PlanhatPorto Metropolitan Area, Portugal
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NP
Nicolas Pavoncelli
Colleague at PlanhatLondon, England, United Kingdom, United Kingdom
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MT
May Thant Sin
Colleague at PlanhatBangkok City, Thailand, Thailand
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CD
Christopher Davis
Colleague at PlanhatRamsgate, England, United Kingdom, United Kingdom
View →
MG
Miloš Gojković
Colleague at PlanhatSerbia, Serbia
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FS
Fredrik Svanberg
Colleague at PlanhatGreater Stockholm Metropolitan Area, Sweden
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NR
Nicholas Ringelstein
Colleague at PlanhatBoston, Massachusetts, United States, United States
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DR
Daniel Regester, Phd
Colleague at PlanhatLondon, England, United Kingdom, United Kingdom
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Cole Geitner
Colleague at PlanhatIndianapolis, Indiana, United States, United States
View →
KG
Karina Goncalves Araujo
Colleague at PlanhatMunicipio Plaza, Miranda State, Venezuela, Venezuela, Bolivarian Republic Of
View →
VT
Vítor Torres Videira
Colleague at PlanhatPorto Metropolitan Area, Portugal
View →
NP
Nicolas Pavoncelli
Colleague at PlanhatLondon, England, United Kingdom, United Kingdom
View →
MT
May Thant Sin
Colleague at PlanhatBangkok City, Thailand, Thailand
View →
CD
Christopher Davis
Colleague at PlanhatRamsgate, England, United Kingdom, United Kingdom
View →
MG
Miloš Gojković
Colleague at PlanhatSerbia, Serbia
View →
FS
Fredrik Svanberg
Colleague at PlanhatGreater Stockholm Metropolitan Area, Sweden
View →
NR
Nicholas Ringelstein
Colleague at PlanhatBoston, Massachusetts, United States, United States
View →
DR
Daniel Regester, Phd
Colleague at PlanhatLondon, England, United Kingdom, United Kingdom
View →
3 education records
Mia Lukic education
Bachelor Of Arts (B.A.), Philosophy,Italian (Double Major)
Study Abroad Program, Italian Language And Literature
Università Degli Studi Di Padova
International Baccalaureate
FAQ
Frequently asked questions about Mia Lukic
Quick answers generated from the profile data available on this page.
What company does Mia Lukic work for?
Mia Lukic works for Planhat.
What is Mia Lukic's role at Planhat?
Mia Lukic is listed as GTM SaaS Leader at Planhat.
What is Mia Lukic's email address?
AeroLeads has found 1 work email signal at @planhat.com for Mia Lukic at Planhat.
What is Mia Lukic's phone number?
AeroLeads has found 2 phone signal(s) with area code 415 for Mia Lukic at Planhat.
Where is Mia Lukic based?
Mia Lukic is based in Philadelphia, Pennsylvania, United States while working with Planhat.
What companies has Mia Lukic worked for?
Mia Lukic has worked for Planhat, Meltwater, Meltwater Group, and Google.
Who are Mia Lukic's colleagues at Planhat?
Mia Lukic's colleagues at Planhat include Cole Geitner, Karina Goncalves Araujo, Vítor Torres Videira, Nicolas Pavoncelli, and May Thant Sin.
How can I contact Mia Lukic?
You can use AeroLeads to view verified contact signals for Mia Lukic at Planhat, including work email, phone, and LinkedIn data when available.
What schools did Mia Lukic attend?
Mia Lukic holds Bachelor Of Arts (B.A.), Philosophy,Italian (Double Major) from University Of Pennsylvania.
What skills is Mia Lukic known for?
Mia Lukic is listed with skills including Online Advertising, Social Media Marketing, Market Research, Sales, Public Relations, Lead Generation, Social Networking, and Recruiting.
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