• Demonstrated expertise in aiding students with diverse writing tasks, such as theses, personal statements, and academic assignments, to ensure high-quality and polished results• Implemented a multifaceted approach to assist writers, not only enhancing the immediate assignment but also providing guidance in developing skills essential for future writing endeavors• Utilized interpersonal skills and professionalism while managing the front desk responsibilities, including warmly greeting writers, scheduling appointments, and efficiently handling phone calls

• Developed a framework in Excel for analyzing over 2,000 SKUs, pinpointing the top 10 items for optimal replenishment, improving inventory efficiency• Identified a potential 70% reduction in inventory costs for the Jewelry and Accessories department through implementation of shared inventory practices• Utilized Power BI to evaluate forecast accuracy, revealing a 35% overestimation in sales forecasts due to large vendor pack sizes, leading to strategic recommendations for supplier negotiations

• Collaborated with two distinct teams: the Financial Application Strategy Team (FAST) and Global Risk Advisory (GRA), utilizing a versatile skill set to contribute significantly to both projects• Within the FAST team, conducted rigorous end-user testing of the Global Delivery Network self-upload tool, meticulously identifying and tracking over 100 structural and technical bugs to ensure the tool’s functionality and user experience • Within the GRA team, performed in-depth analysis by extracting and consolidating five years’ worth of operational metrics and historical data to formulate comprehensive trends and communicate insightful observations regarding GRA’s historical performance from 2018-2022• Proficiently utilized Microsoft Excel to compile and present detailed test results and observations to the FAST team, and created visually compelling tables and graphs of critical financial metrics for the GRA team