Mohamed Arafa Email & Phone Number

United Arab Emirates

Cairo Governorate, Egypt

• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development.• Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.• Responsible for developing a business plan covering sales, revenue, and expense controls, meeting agreed targets, and promoting the organization’s presence throughout Egypt.• Assist in the development of the annual marketing plan, specifically advising on: ˗ Realistic forecasts for each product/solution˗ Realistic costs of operating the sales force˗ Sales promotion plans• Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer the commission plan.

Cairo Governorate, Egypt

• Formulate strategies and action plans to maximize sales of responsible Sales Advisor team• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies• Provide guidance of sales advisors daily, monthly, and quarter work plan in accordance with the formulated strategies• Manage, develop, coach, control and motivate 6 members of the sales force to develop their skill to ensure that a high professional standard is achieve and monthly sales target and KPI target are met• Recruit new staff into team focusing on strong sales competencies and ensure that they perform well through coaching and monitoring skill• Conduct regular sales and business reviews to evaluate “Sales Advisors” performance.• Lead the top-to-top meeting with key customers to ensure strong relationship and remove business obstacles, aligning with long term company directionProjects: 1. Porto Marina2. Golf Porto Marina3. Porto Sokhna4. Golf Porto Sokhna5. Porto Cairo AchievementsPromoted from “Sales Executive” to “Team Leader” to “Branch Manager” in 6 months only.Appreciation Certificate for high performance in 2008.Exceeding EGP 20M monthly sales for Amer projects in 2007.Exceeding EGP 100M monthly sales for Amer projects in 2008.

Cairo Governorate, Egypt

• Managed the multinational and VIP Enterprise customers and sold a diverse range of products portfolio, including Data coactivity, MPLS, and Data Center Co-location services, supported with a presale team to specify the right product for interconnection requirement.

Cairo Governorate, Egypt

• Act to be the heart of Tradeline reputation for extraordinary customer service. • Introduce people to the exciting world of Apple, turning curiosity into intense interest. • Thrive on interactions with customers as well as with team members.• Help in developing lifelong relationships with Apple products and solutions.• Manage daily store operations and ensure achievement of all productivity and sales targetAchievementsAchieving annual sales of $3M for Apple products and solutions.Adding more than 20 well-known organizations to Tradeline clients’ base in the telecom, media, banking and petroleum sectors.

Cairo Governorate, Egypt

Education record

Bachelor’S Degree, Business Administration And Management, General