Mia Toolanen Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholms Län, Sverige

Stockholm, Sweden

Responsible for Collector Banks credit card portfolio, leading the overall strategy as well as the day to day business. Main objective is to increase the number of card holders and create a positive financial development of the portfolio over time. To ensure this I manage product development and assessment, product related risks, project management, lead the cross functional product team and maintain supplier relationships.

Stockholm, Sweden

Actively drive and support the product lifecycle process of Cales payment solution offer. Main areas of responsibility include product development and assessment, project management, manage Cales operations team and maintain supplier relationships. Main focus areas and deliveries:• Manage Cales operations team of three people which handles all of our customer’s fuel card- and non EMW transactions on a daily basis. • Assessing and implementing new suppliers, mostly payment service providers and acquirers but also hardware. Support the procurement process regarding these products and services. • Responsible for and project managed Cales Access yearly PCI certification • Supporting our subsidiaries with supplier knowledge and assessments before implementing new suppliers and solutions.

Stockholm, Sweden

Operated and supported the product lifecycle process within Credit Cards. From developing the product by finding new ways to market the product and new features to add to the products to deciding if a product should be closed down. Led different development projects both internally and together with our customer. Has managed projects where we both migrated and terminated products. I also participate in companywide projects where I ensure that the solutions and changes fit our customer base and products. I was the main contact for suppliers both new and existing which also entail being part of our procurement process from start till finish. Main deliveries:• Responsible for migrating customers in a large card portfolio to another card portfolio, from technical requirements to customer communication.• Assessed and implemented new insurances for our largest card portfolio.• Lead a project together with Swedbank where we exchanged the plastic for a big card portfolio with mainly affluent customers in one go.• Launched Mobil bank id as a mean for our customers to identify themselves when shopping online with our cards, from business requirement to market launch.• Responsible together with a project leader for migrating 20 000 card customers from an external company to one of our card products, from business requirements to customer communication.

Stockholm, Sweden

Operate and support the product lifecycle management process within Credit cards. Primary areas of responsibility include business development and evaluate competition, project management, product launch and product communication.

Stockholm, Sweden

Certified adviser with mortgage competence in charge of my own customer base but also accountable for attracting new customers to the office. Responsible for trainees at our office both when it came to interviews and supervision during their time with us.

Stockholm, Sweden

Operate and support the Employer branding process within HR, from daily operational tasks to analyzing marketing and attitude studies, design and order marketing materials, communicating both internal and external, both on the web and in print.

Lulea, Sweden

Master'S Degree, Business Administration And Management, General

Bachelor with a major in Marketing and a Master with a major in Business Development.

One Semester As Part Of My Master From Växjö, Marketing And Management