Mikkel Bruhn Email & Phone Number

Slagelse, Dk

Copenhagen

As a Microsoft Power Platform Developer, I specialize in leveraging the tools in the Microsoft Power Platform to design and develop customized BI reports and solutions for the company. This includes financial reports, technical analyses, and other ad hoc reports.My responsibilities include:-Collaborating with business stakeholders to gather requirements and design solutions using Power Platform tools.- Developing low-code or no-code applications using Power Apps to… Show more As a Microsoft Power Platform Developer, I specialize in leveraging the tools in the Microsoft Power Platform to design and develop customized BI reports and solutions for the company. This includes financial reports, technical analyses, and other ad hoc reports.My responsibilities include:-Collaborating with business stakeholders to gather requirements and design solutions using Power Platform tools.- Developing low-code or no-code applications using Power Apps to streamline processes and address business challenges.- Creating interactive reports and dashboards using Power BI for data analysis and visualization.Automating workflows and integrating systems using Power Automate to improve efficiency.- Integrating Power Platform solutions with other Microsoft products and third-party applications.- Testing solutions to ensure they meet requirements and deploying them to production environments.- Providing ongoing support and maintenance for Power Platform solutions to ensure they continue to meet business needs. Show less

København Og Omegn

As a Teamlead at Satair, I specialized in managing automation projects with a focus on governance, roadmapping, development, and documentation. My responsibilities included:- Leading a team of 10 BI & RPA Developers- Leading the development and configuration of a ticketing system.- Ensuring the quality of third-party deliverables (plugins, apps, etc.).- Overseeing and conducting user acceptance and business acceptance testing.- Creating and maintaining comprehensive… Show more As a Teamlead at Satair, I specialized in managing automation projects with a focus on governance, roadmapping, development, and documentation. My responsibilities included:- Leading a team of 10 BI & RPA Developers- Leading the development and configuration of a ticketing system.- Ensuring the quality of third-party deliverables (plugins, apps, etc.).- Overseeing and conducting user acceptance and business acceptance testing.- Creating and maintaining comprehensive technical documentation.- Analyzing and reporting on end-to-end (E2E) communication data.- Improving and maintaining existing processes and system documentation. Show less

As a Data Analyst at Fibia, I primarily focused on analyzing customer service call center data, including AHT, FTR, Sales, and more. My responsibilities included:- Collecting and enhancing data from various sources- Creating and maintaining Power BI reports and dashboards- Performing data analysis to identify trends and insights- Automating tasks to improve efficiency- Communicating data results to colleagues and users- Troubleshooting and resolving technical issues

Actively listen to customers to understand their issues or concerns.Provide step-by-step guidance for the resolution of technical issues.Offer first-tier troubleshooting and help with setting up Fibia products.Educate customers on the features of company products / services tominimize technical challenges.Stay current on Fibia products.

Region Sjælland, Denmark

Responding to inquiries on social media (Facebook, Trustpilot).Assisting with billing issues.Communicate availability and list price information to the customers.Developing and conceptualising campaigns and communication guidelinesthat enable the team to approach our customers effectively

Sales agent. B2C and B2B for apple online store.

London, Uk

Actively listen to customers to understand their issues or concerns.Provide step-by-step guidance for the resolution of technical issues.Offer first-tier troubleshooting and help with setting up Fibia products.Educate customers on the features of company products / services tominimize technical challenges.