• Conducts research for the college including economic trends, performance metrics, and enrollment.• Serves as primary data analyst for a $4.5 million Department of Labor grant, creating comprehensive reports on activities and expenditures.• Provides training, problem-solving, and applied research to solve institutional and community problems.

• Created and maintained new relationships within BCTC and with community partners, leading to an 86% increase in client applications.• Led Department of Labor grant strategy development and implemented intensive counseling strategies, creating 42% YOY increase in positive client outcomes.• Advised students based on the personal, historical, academic, and social strengths and challenges of each student. • Gathered and tracked data for Department of Labor grant reporting and internal assessment of initiative effectiveness.• Met with students and employers to facilitate career education and progression towards credentials or work-related degrees

Executed the recruitment, training, oversight, and continueddevelopment of 120 on site supervisors and assistants• Expanded existing accounts to dominate 70% of Kentucky'svaccination and testing market• Collaborated across departments with internal resources to processand service 3.2 million dollars of projects personally directed.• Managed client accounts by setting, operating, and exceedingrealistic expectations

Developed and taught university first responders on Covid-19 procedures,risk management, and policies via zoom• Managed operations and implemented solutions to address client inquiries,facilities management through Tableau, Qualtrics, and Sharepoint• Led a team of 15 members to deliver quarterly projects involving 500+ intakesto meet KPIs and pursue OKRs• Measured and analyzed data from CRM to identify community needs andhosted team training sessions• Overhauled data management and data entry process to efficiently document7000+ check-ins per quarter• Trained 18+ staff on emotional intelligence, interpersonal skills, and conflictresolution methods via weekly workshops.