Pioneering the automotive arm of Emerge Recovery and Trade initiative

• Total oversight of new retail store opening; executed, organized, categorized inventory• Delivered group / individual training; implemented company / personnel policies and procedures• Identified, established outside vendor relations, including commercial client-based customers• Successfully selected, hired, managed new workforce ranging from eight to ten staff including daily workflow / schedules• Modeled / delivered stellar quality standards of customer service

• Directly manage / oversee comprehensive daily facets of $1.5M+ store operation• Conduct, facilitate onboarding with continual professional development; utilize model of constant mentoring / coaching to foster team environment• Responsible for entire scope of management functions: recruit, interview, and onboard, schedule, assign, supervise ten employees, inventory control / procurement, facility operations management• Ensure policy / procedure / initiatives implementation and execution including OSHA / EPA compliance• Provide continuous quality customer service delivery; complaint resolution to organization / customer satisfaction• Constant profit margin monitoring: successfully drive sales to meet / exceed organization goals and to identify areas for needed improvement to optimize business success

• Provided experienced carpentry, framing, finishing, and demolition services to completion

• Key contributor as coordinator of efforts for design and implementation of viable infrastructure for new non-profit organization serving individuals in recovery• Managed recovery facility with 12 individuals; oversaw responsibilities of day-to-day operations• Sourced, delivered customized targeted curriculum to residents for personal / professional development• Authored standard operating procedures to launch landscaping / home repair social enterprises for residents; functioned as manager for these three small businesses• Analyzed, formulated / executed actionable business plan for both short / long term success• Responsible for development of annual budgets, forecasting, bidding jobs for social enterprise projects• Conducted strategic marketplace analysis and observance / fulfilment of best demonstrated practices• Coordinated grassroots fundraising campaigns; effectively delivered vision-casting• Facilitated formal community education and awareness events; maximized social media avenues• Provided daily logistics coordination for transportation of up to 30 individuals for three recovery homes• Total oversight of receivables / billables; asset management to include seven vehicles, three properties, 12-acre farm and livestock• Interfaced constantly with clients, staff, vendors, board members, and community partners

• Assessed individualized customer need; negotiated purchase with customer service focus

• Developed, designed, coordinated, executed and facilitated all experiential learning opportunities for corporate / private groups ranging from six to 300 in attendance. Experiences included: team building activities, high adventure experiences, climbing, rappelling, target sports, paintball, camping, rafting and canoeing• Communicated directly with clients to tailor each experience to best align organization / team needs• Contributed to design, build, and evaluation of safety of extreme mud obstacle course racing elements• Selected, developed curriculum; delivered training and programming of organization’s objectives• Personally hired / trained staff ranging from six - 20 to assist and facilitate team building experiences• Responsible for complete site management and facilities maintenance to include: 23 buildings and structures, obstacle courses encompassing 120 acres• Repaired and maintained fleet of 10 - 12 vehicles, machinery, and equipment• Successfully managed competing goals, demands, and deadlines• Effectively interfaced with president, volunteers, parents, counselors, clients, and staff