Micah Steele Email & Phone Number

Xenia, Ohio, United States

Pioneering the automotive arm of Emerge Recovery and Trade initiative

South Lebanon, Ohio, United States

• Total oversight of new retail store opening; executed, organized, categorized inventory
• Delivered group / individual training; implemented company / personnel policies and procedures
• Identified, established outside vendor relations, including commercial client-based customers
• Successfully selected, hired, managed new workforce ranging from eight to ten staff including daily workflow / schedules
• Modeled / delivered stellar quality standards of customer service

United States

• Directly manage / oversee comprehensive daily facets of $1.5M+ store operation
• Conduct, facilitate onboarding with continual professional development; utilize model of constant mentoring / coaching to foster team environment
• Responsible for entire scope of management functions: recruit, interview, and onboard, schedule, assign, supervise ten employees, inventory control / procurement, facility operations management
• Ensure policy / procedure / initiatives implementation and execution including OSHA / EPA compliance
• Provide continuous quality customer service delivery; complaint resolution to organization / customer satisfaction
• Constant profit margin monitoring: successfully drive sales to meet / exceed organization goals and to identify areas for needed improvement to optimize business success

• Provided experienced carpentry, framing, finishing, and demolition services to completion

• Key contributor as coordinator of efforts for design and implementation of viable infrastructure for new non-profit organization serving individuals in recovery
• Managed recovery facility with 12 individuals; oversaw responsibilities of day-to-day operations
• Sourced, delivered customized targeted curriculum to residents for personal / professional development
• Authored standard operating procedures to launch landscaping / home repair social enterprises for residents; functioned as manager for these three small businesses
• Analyzed, formulated / executed actionable business plan for both short / long term success
• Responsible for development of annual budgets, forecasting, bidding jobs for social enterprise projects

Lebanon, Ohio, United States

• Assessed individualized customer need; negotiated purchase with customer service focus

Oregonia, Ohio, United States

• Developed, designed, coordinated, executed and facilitated all experiential learning opportunities for corporate / private groups ranging from six to 300 in attendance. Experiences included: team building activities.
• Communicated directly with clients to tailor each experience to best align organization / team needs
• Contributed to design, build, and evaluation of safety of extreme mud obstacle course racing elements
• Selected, developed curriculum; delivered training and programming of organization’s objectives
• Personally hired / trained staff ranging from six - 20 to assist and facilitate team building experiences
• Responsible for complete site management and facilities maintenance to include: 23 buildings and structures, obstacle courses encompassing 120 acres