Micah Brown Email & Phone Number

Grand Forks, North Dakota, United States

Phoenix, Arizona Area

Phoenix, Arizona Area

• CONSULTATIVE SOLUTIONS & SALES MANAGEMENT | CONTRACT NEGOTIATIONS | DATABASECUSTOMER RELATIONS | REVENUE GROWTH & PROFITABILITY | | CONFLICT RESOLUTION
• Execute a multi-faceted role within an all-encompassing sales management position, presenting, promoting, and selling products/services in alignment with existing & prospective customer needs
• Achieve approx. 300% of the sales goal on a monthly basis while collecting & maintaining all documentation to prepare email server migrations while verifying content accuracy
• Acknowledged as the top sales agent (4) times within 6 months and earned recognition as a top 5 agent within the division, thus monitoring competitive activities & trends across the territory
• Operate as a main contributor and vital component for launching the premier team responsible for selling $1M+ in products & services per month
• Demonstrate excellent sales management acumen, collaborating with the premier team to successfully oversell metrics and drive organization revenue growth while averaging $1.5M per month

Corpus Christi, TX

• SALES LIFE CYCLE MANAGEMENT | CUSTOMER SERVICES | EXCEED SALES EXPECTATIONS COST REDUCTION | TROUBLESHOOTING | STRATEGIC PLANNING & ANALYSIS
• Achieved the best off-season sales in the 20 year company history, exceeding $30K in new Scuba packages, thus providing high-caliber service to new and current customers while exceeding expectations
• Performed an integral role in delivery of numerous technical enhancements while setting forth a new credit card processor, including running Ethernet lines & troubleshooting preliminary issues to save $10K+ annually

Yokosuka, Japan

• AWARD-WINNING CUSTOMER SERVICES | CLIENT ENGAGEMENT | CONFLICT RESOLUTIONMULTI-REGISTERS SYSTEM MANAGEMENT | EFFICIENT PROCESSES | COMMUNICATIONS
• Operated within a contractor position located in Japan while attending school full-time as well as working with clients to deliver unsurpassed customer service and resolving any addressed concerns in an expedient manner
• Steered & directed a series of cash registers and multi-register systems while scanning 39+ items per minute and successfully surpassing the company average of 26 items per minute
• Honored as the cashier of the month for (2) consecutive months within the first (4) months of employment

Iwakuni, Japan

• CUSTOMER SERVICES & CONSULTATION | PROJECT MANAGEMENT | TROUBLESHOOTINGTEAM COLLABORATION | PROGRAM SUPPORT | INVENTORY MEASURES | COST CONTROLS
• Exemplified advanced technical skills while completing multiple projects & tasks involving technical consultation for businesses and individual clientele
• Completed computer hardware and software troubleshooting while performing daily equipment returns and collaborating with personnel to ensure delivery of quality customer services
• Tracked & recorded all issued gear to manage the Unit Deployment Program while leading the annual execution of inventory measures and controlling $29M+ in equipment with a 98%+ accuracy rating

Various Locations Worldwide

• Presented and demonstrated company products & services to current and potential clients; identified and resolved client concerns in an efficient manner; and formulated action plans & schedules for specific targets
• Researched existing and new customers to enhance knowledge regarding target market requirements while handling multiple accounts through quality checks and follow-up meetings

Omaha, NE

• Held responsible for taking prudent actions to avoid potential hazards and obstructions while using logic and reasoning to identify suitable alternative solutions, conclusions, and approaches during critical situations
• Provided value-added support during day-to-day project requirements while following safety regulations and maintaining full accountability for equipment maintenance

Bachelor Of Science - Bs With Honors, Commercial Aviation / Unmanned Aerial Systems - High Altitude Operations

Activities and Societies: Alpha Eta Rho, ND Veterans and Military Community (Treasurer)Graduated with Honors, Bachelors degree in.

Bachelor Of Science (B.S.), Software Engineering