Community Development Strategist
Current• Reverse-engineered financing products to ensure effectiveness and accessibility to local smallbusinesses and MWBE to strengthen struggling business districts post-pandemic• Redesigned CX journey, simplified intake process and sitemap, developed and facilitated CulturalCompetency and CX Training• Developed toolkit of products and services enabling mainstreet recovery post-pandemic• Managed projects bringing disused commercial spaces into productive use by partnering withIncubators to create pop-up shops for market testing