Main Job Tasks and Responsibilities Generate and qualify leads Source and develop client referrals Prepare sales action plans and strategies Schedule sales activity Develop and maintain a customer database Develop and maintain sales and promotional materials Plan and conduct direct marketing activities Make sales calls to new and existing clients Develop and make presentations of company products and services to current and potential clients Negotiate with clients Develop sales proposals Prepare and present sales contracts Maintain sales activity records and prepare sales reports Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships follow up on sales activity Perform quality checks on product and service delivery Monitor and report on sales activities and follow up for management Carry out market research and surveys Participate in sales events Monitor competitors, market conditions and product development

Responsible for 3 primary roles with clients: Money, Relationship & Strategic planning.Managed strategic technology planning for 22 customers including 6 month, 1 year and 5 year plansDesigned, built and executed all customer technology products.Responsible for ongoing customer service and relationships, was the "Face" of Medco Data.Attended industry conferences to generate new sales.Follow-up on leads and on-board customer.

Strategic IT Consulting, 1,3 and 5 year planning of Technology Road Maps based on current and future budgets.Project management of software and hardware infrastructure implementations, work between key stakeholders, end-users and 3rd party vendors to ensure maximum success of project implementation. Technology support and troubleshooting, provide high level support for mission critical server and network components.Technology liaison, work with technology supply vendors and 3rd party software vendors to support critical hardware and software component of my clients technology infrastructure.Technology support, provide high level support of server, desktop, virtulization, disaster recovery, network and 3rd party software.

Work in concert with marketing (both internal and external) to build leads for the Operational Strategies pipeline. Interface with potential clients to sell the companies suite of consulting servicesMaintain relationships with channel partners, collaborative organizations, relevant networking professionals and groups, current – former- and potential clients.Assist in marketing services at trade shows, speaking engagements, networking groups, on-line (social media, blogs, etc).

Strategic Planning, responsible for strategic planning, relationship, budgeting and technology consulting for over 15 clients & $480,000 in yearly revenueProject Management, oversee IT projects and operations for healthcare and petrochemical client base.Technical Support, provide high level technical support for network services and desktop support as it relates to my clients.Leverage technical background to research and present system upgrades and emerging technologies. Generate new IT projects through relationships with Practice Administrators and Managing Physicians.Implement Clinical software solutions for practices.Provide researched solutions for streamlining billing and clinical processes.

Provided all services and responsibilities of Network/Server Administrator.Responsible for network environments for 35+ clients with over 1000 end users combined. Interfaced with Account Managers to plan, design and implement system and network changes.Managed three (3) network and server administrators.Responsible for maintaining documentation for all clients.Planned and deployed server solutions for Electronic Medical Record and Practice Management software.

Provided network and server support for over 60 clients.Interfaced with internal Account Managers to provide technical recommendations for all clientsLeveraged current technologies to streamline and fortify client environments.Managed & implemented Exchange 2003/2007.Performed domain upgrades from Windows NT to 2003.Implemented and managed Windows Terminal Server & Citrix Environments.Deployed virtualization solutions using Citrix Xenserver and VMware ESX.

Provide customer support for over 200 users in a multi-site LAN/WAN environment.* Support multiple Windows 2000/2003 servers.* Support network infrastructure for 17+ clients in over 13 remote offices.* Manage hardware inventory and disaster recovery documentation.* Simplify daily procedures to increase productivity.* Testing and implementation of new software and hardware solutions.* Ensure network security using event logs and various diagnostic utilities. * Create, manage and maintain all network scripts using Kixtart and batch scripting. * Plan and implement domain wide hardware and software upgrades.