Led a high-performing team of sales associates to consistently surpass monthly sales targets, ranking among the region's top stores. Provided training, mentoring, and motivation to ensure exceptional customer service and high satisfaction scores. Implemented effective sales strategies, upselling AT&T products, and delivering tailored solutions.  Managed inventory, optimized merchandise displays, and conducted regular staff meetings for goal communication.  Resolved customer inquiries and issues professionally. Collaborated with upper management on marketing initiatives, increasing foot traffic and sales.  Maintained store compliance with visual standards and handled administrative tasks including scheduling and evaluations.

Demonstrates a competitive drive to exceed sales targets, staying informed about the latest technology. Proficient at understanding and addressing customer needs, adept at multitasking in a fast-paced team setting. Skilled in educating and engaging customers through product demos, consistently providing prompt and courteous customer service.

Performed data management tasks including participant recruitment, obtaining consent, and maintaining data collection files. Conducted interviews, scheduled appointments, and assisted with data analysis. Also, responsible for generating correspondence related to research activities.