Michael Barnes Email & Phone Number

Toronto, Ontario, Canada

- Joint Health and Safety Representative (January 1, 2022 to Present)- Divisional Trainer (April 25, 2023 to Present)- Internal Advisory Committee at the Racial Equity Office (September 1, 2022 to September 1, 2023) a. Represent the needs and concerns of Black, Indigenous and racialized persons who work for and/or use space and services provided by the TTC. b. Provide advice to the Racial Equity Office, TTC Board and TTC staff on matters of racial equity and advocacy concerning TTC employees and customers. c. Advise the Racial Equity Office, TTC Board and TTC staff on necessary policy issues related to the interests of Black, Indigenous and racialized persons through an intersectional lens. d. Support the TTC in providing consultation, education, and advice about racial equity to employees, customers, and the community at large.

Toronto, On

- Patient Watches, Fire Watches, Parking Enforcement, Campuses, Hospitals, Malls, Events, Movie Coverages, Parcel Searches, Alarm Response, Mobile Patrol, Access Control, Key-holder, and Traffic Control- Patrolled both the interior and exterior of sites- Made sure people complied with the sites' policies and regulations- Responded to alarms and people who required assistance- Logged and reported all incidents reported by staff or visitors - Interviewed complainants and witnesses about crimes and incidents- Monitored access control and security risks- Assisted with the escorts and transportation of involuntary patients

Toronto, On

- Detected, arrested, and processed shoplifters and employees engaged in theft and fraud- Detected and identified possible shrink opportunities within Loblaw's operational core compliance- Built and maintained store partnership through management meetings and huddles- Trained new loss prevention hires and educated colleagues on the company's policies and procedures- Completed and compiled necessary evidence and paperwork in a timely and professional manner - Compiled and presented evidence for the purpose of court or arbitration- Supported the District Loss Prevention Manager in investigating files and other tasks- Entered payroll information, managed staff schedules, and compiled weekly recaps- Led backroom validations, inventories, store level audits, assisted with pilot projects, supported other stores, and managed the district when the DLPM was on holidays- Provided direct and indirect support for onsite security needs for employee terminations, difficult visitors, etc.Career Highlights:2015:- #1 LPR in the district for apprehensions and contributed to 47% of the store's 182 cases- Statistics: 84 external apprehensions, 2 internal cases ($3,125), and recovered $14,586 in assets2016:- #2 LPR in the district for apprehensions and contributed to 48% of the store's 204 cases- Ranked in the top 10 for arrests within the provinces of ON, MB, and SK- Statistics: 118 external apprehensions, 6 internal cases ($4,641), and recovered $20,591 in assets2017:- #1 LPR in the district for apprehensions and contributed to 65% of the store's 171 cases- Statistics: 114 external apprehensions, 5 internal cases ($9,754), and recovered $24,128 in assets2018:- #1 LPR in the district for apprehensions and contributed to 55% of the store's 137 cases from December 31, 2017 to June 16, 2018.- Statistics: 75 external apprehensions, 1 internal case ($1,440), and recovered $10,728 in assets

Toronto, On

- CCTV monitoring, video archive review, investigated theft and fraud, and patrolled the store- Supported store policies and procedures ensuring compliance- Identified, apprehended, and processed shop theft suspects- Compiled documents and evidence for the police and courts- Physical security, key coring, access control, crowd management, and merchandise protection- Built and maintained store partnership through one on one interactions and huddles- Minimized theft and fraud, recovered assets, and issued trespass notices to violators- Completed daily store audits, inventory counts, shrinkage reports, key logs, and case reports- Identified the store's shrinkage trends and took action to reduce future shrinkage- Reviewed regional alerts on repeat offenders and updated the store's local BOLO binder- Used preventive techniques to maintain a comfortable, safe working and shopping environment- Confronted guests and team members calmly and with respect, and provided crisis support

Toronto, On

- CCTV monitoring, DVR footage reviewing, and floor walked the store both covertly and overtly- Minimized theft and fraudulent activities- Detected and cancelled fraudulent gift card purchases- Educated employees about theft awareness and prevention measures- Issued keys, access cards, and visitor badges to employees and contractors- Supervised and provided access to employees and contractors in restricted areas- Signed off on sold high shrinkage merchandise that left the store's lockup- Opened and closed the store, started up the escalators, physical security, alarm response, key-holder, and conducted audits

Toronto, On

- Swept, mopped, scrubbed, polished, cleaned glass and metals, pressured washed, and removed graffiti and gum on various subway surfaces, offices, and platforms- Cleaned, disinfected, and replenished supplies in washrooms- Changed, emptied, and took out the garbage- Opened and closed stations and started up escalators- Answered customers enquires and assisted with TTC projects- Responded to instructions for assistance by Transit Control- Performed all tasks in a manner to safeguard TTC property, customer safety and personal security

Toronto, On

- Recorded key points and supporting details from class lectures, discussions, demonstrations, etc.- Submitted recorded notes in a timely fashion to my coordinator- Acted professional with students, faculty, and support staff- Maintained a two-way relationship with the student for whom notes are provided for- Kept strict confidentiality with my notes and only disclosed it to the student and coordinator

Toronto, On

- Sorted and shelved merchandise- Operated the cash register and placed sensors and price tags on merchandise- Pulled skids, retrieved shopping carts, and assisted with customer carry outs- Responded to customers inquiries and requests and resolved conflicts- Maintained a clean environment in assigned locations

Labour Relations Certificate, - Achieved An “A” Average Upon Completion.

Certificate Of Achievement For The 2024 Cyber Academy

- Met every Tuesday for 4 weeks to learn from Canada's leading investigators and experts in the field about topics including the potential.

Community Police Academy Certificate

- Attended for 9 weeks to study topics including the history of policing in Toronto, neighbourhood policing, crime scene management.

Forensic Science Diploma, - Achieved Highest Honours With An Overall Average Of 95%.

Diploma, Computer Systems Technician, Gpa 3.36 (On A Scale Of 4.0)

Activities and Societies: • Technology Student Ambassador • Outreach Ambassador • Tax Clinic Volunteer

Certificate, Emergency Telecommunications, Gpa 80.8 (On A Scale Of 100)

Ontario Secondary School Diploma

Honours Award 2007 & 2008