Interface with Sales, Marketing, Technology, and Senior Management and function as the Voice of the Client for their Enterprise Content Management needs. Collaborate with existing records management clients and prospects to understand their technological and business needs and define product and service enhancements to meet these needs. With an eye on outsourced managed services, recognize new market opportunities and develop sales and marketing strategies to target these opportunities. Engage with leading industry experts to help define overall records management product strategy and roadmap.

Product and business lead for PostEdge digital report and data mining outsourced managed service. Dictate product and service direction relating to features, functionality, strategy, and pricing. Closely interact with clients, vendors, account management, sales, finance, marketing, and technology development. Review contracts, analyze new opportunities and generate pricing proposals, introduce sales leads, and participate in sales calls. Manage new client implementations and ongoing support with both onshore and offshore technical and support teams.

Reality Online commissioned sales for online trading platforms. Primarily focused on very large opportunities with long term sales cycles. Sales services included hosted trading platforms, API access, market data, and financial news.

Responsible for defining new products to replace traditional microfiche and optical platters for data archiving. As technology quickly changed with the advent of Internet based solutions, tasked to define the next generation of products and services that would take advantage of these new technologies and lead the company forward. Interacted with clients, sales, technology, marketing, and vendors. Developed the COFI product which later was rolled into the DocHarbor offering.

Began as an assembler programmer of the FS Partner quote terminal system. Migrated from the technology department to account management. As an account manager, primarily focused on accounts that needed strong technical support. Responsible for understanding client needs and issues and creating a solution to resolve these needs. With a technical background, frequently called upon to build the actual end solution myself.

Assembly language programmer for the NetAlert network utilization monitoring system. Produced EPROM chips after analyzing data feeds and transmission protocols.